RFP-DV-2026-021 - Micro-Transit-Service
Project Information
- Bid Title
- RFP-DV-2026-021 - Micro-Transit-Service
- Issuing Agency
- City of New Rochelle
- Location
- New York
- Published Date
- May 22, 2026
- Closing Date
- Jul 1, 2026
- Government Level
- State & Local
- Status
- Closed
- Ref. #
- RFP-DV-2026-021
- Original Source
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- Bid Documents
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- Project Description
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Bid Number: RFP-DV-2026-021
Bid Title: RFP-DV-2026-021 - Micro-Transit-Service
Category: *Current Bids & RFPs Status: Open Description: The City of New Rochelle invites qualified firms to submit proposals for the operation of a zero- and low-emission micro-transit service serving the downtown area. This service will be provided at no cost to the public. While the City does not require a specific percentage of ADA-compliant vehicles, proposals that include wheelchair-accessible vehicles are strongly encouraged and will be evaluated favorably.
The City seeks to expand accessible mobility options for residents and visitors, ensuring convenient travel throughout New Rochelle regardless of personal vehicle ownership. The City anticipates awarding a five-year contract, with optional renewals contingent upon available funding, to the proposer whose submission best aligns with the requirements of this RFP and advances the City’s goal of improving transportation accessibility.
Questions due: 5/29/2026
Answers will be posted: 6/04/2026
Publication Date/Time: 5/22/2026 4:45 PM Closing Date/Time: 7/1/2026 3:00 PM Related Documents: - Attachment Preview
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Department ofFinance515 North AvenueNew Rochelle, NY10801 (914) 654-2072Adam F. RossDeputy CommissionerIvonne Droese-SolomonPurchasing SpecialistCity of New RochelleNew YorkSpecification No.RFP-DV-2026-021Request for Proposal:Micro-transit Service1) INTENT/BACKGROUNDThe City of New Rochelle invites qualified firms to submit proposals for the operation of a zero‑ andlow‑emission micro-transit service serving the downtown area. This service will be provided at nocost to the public. While the City does not require a specific percentage of ADA‑compliant vehicles,proposals that include wheelchair‑accessible vehicles are strongly encouraged and will be evaluatedfavorably.The City seeks to expand accessible mobility options for residents and visitors, ensuring convenienttravel throughout New Rochelle regardless of personal vehicle ownership. The City anticipatesawarding a five‑year contract, with optional renewals contingent upon available funding, to theproposer whose submission best aligns with the requirements of this RFP and advances the City’sgoal of improving transportation accessibility.2) PROPOSAL DUE DATESealed proposals will be accepted up until 3:00 p.m. on July 1, 2026 in the Purchasing Office, City ofNew Rochelle, City Hall, 515 North Avenue, New Rochelle, NY 10801 and mailed to the attention ofIvonne Droese-Solomon, Purchasing. Please note Spec # “RFP-DV-2026-021” on your outside mailpackage.The City of New Rochelle is a sponsor of the Westchester Affirmative Action Equal EmploymentAgreement and strongly encourages all firms qualified and certified as Women/Minority BusinessEnterprises (W/MBE) to submit proposals.3) PRE-PROPOSAL QUESTIONSAll questions must be submitted in writing via e-mail, no later than noon, May 29, 2026 toaross@newrochelleny.gov and idroese@newrochelleny.gov. The City will post the answers to thequestions received on the City’s website no later than 4:30 p.m., June 4, 2026.The City reserves the right to amend the RFP based on questions and issues raised at any time prior tothe RFP submission deadline.4) ADDENDUMSA Respondent, prior to submitting its Response, shall check the City’s website to see if any AddendumRFP-DV-2026-021-1or Addenda has/have been issued for the RFP and, if so, the Respondent must establish in writing thatthey have received any and all Addendum or Addenda issued for the RFP. See attached Exhibit D.5) CONE OF SILENCECone of Silence, means a prohibition on any communication regarding a particular Request forProposal (“RFP”), Request for Qualification (“RFQ”) or Request for Bid ("RFB").Pursuant to State Finance Law §139-j and §139-k, this solicitation includes and imposes certainrestrictions on communications between the City and a Bidder during the procurement process. ABidder is restricted from contacting, other than designated staff, from the earliest notice of intentto solicit offers through final award and approval of the Procurement Contract by the DesignatedContracting Officer ("Restricted Period") unless it is a contact that is included among certain statutoryexceptions set forth in State Finance Law §139-j(3)(a). City employees are required to obtain certaininformation when contacted during the Restricted Period. The designated staff contact is the DeputyFinance Commissioner or his/her representative, telephone (914) 654-2072. Bidders responding tothis RFP must familiarize themselves with these State Finance Law requirements and will beexpected to affirm that they understand and agree to comply in their Proposal.6) SCOPE OF WORKThe City aims to provide a no‑cost, zero‑ or low‑emission electric micro-transit service that offersa convenient alternative to personal vehicle trips, supports individuals who need additionalmobility options, and contributes to reducing vehicle miles traveled, dependence on privateautomobiles, and the City’s overall carbon footprint.Responses should demonstrate the respondent’s ability to perform the following core functionsrelated to program operation:1. Ability to provide on-demand micro-transit service to a defined service area, to beapproved by City Staff, within the City of New Rochelle, available to users via a smartphone app, hail or both.a. Service must be operational during weekday peak commuting hours and onweekends (7 AM - 9 AM and 4 PM - 6 PM). Ideal hours of operation are at minimum7AM to 7PM Monday through Thursday, 7AM to 10PM Fridays, 12PM to 10PM onSaturdays, and 12PM to 7PM on Sundays. Hours of operation should be scalable basedon demand and coordination with the City.b. Disclaimer: Service area subject to change at the request of the City of New Rochelleas needed.2. Demonstrated ability to procure and operate an appropriate number of vehicles to beused within the service area when service is operating. Electric or hybrid vehicles arepreferred across all passenger vehicle models and sizes that may be proposed. Pleaseprovide full details on the proposed vehicle type.3. Demonstrated relevant experience operating a service similar in size is preferred.4. Implementation plan which details steps for initiating micro-transit service, andstrategy for potential expansion.RFP-DV-2026-021-2The vendor must supply an adequate number of vehicles at all times to ensure reliable servicewithin the designated zones. The vendor must also maintain sufficient backup vehicles to replaceany primary vehicles that become unavailable due to mechanical or operational issues. The totalnumber of required vehicles will be mutually determined and is subject to final approval by theCity.A minimum number of vehicles must be in operation whenever the service is running, with thisminimum to be agreed upon by both parties to ensure that service standards are consistently met.The City does not have a preference regarding vehicle size (e.g., six‑passenger vans versus largershuttles). Vendors are encouraged to propose vehicle types and capacities that best support theirservice model.The vendor must demonstrate access to adequate charging infrastructure and outline a chargingstrategy capable of supporting the minimum service levels required under this RFP. The vendor willbe responsible for all costs associated with establishing charging stations, as needed, as well asongoing electricity expenses for vehicle charging.As part of the implementation plan, the vendor shall identify proposed charging station locationswithin the City of New Rochelle, subject to City review and approval. Vendors may utilize eitherpublic or private facilities for vehicle parking and charging. Any use of City‑owned infrastructurewill require prior City approval.The vendor is solely responsible for securing independent utility arrangements and for all costsrelated to electricity usage and charging infrastructure.The vendor may request that the City of New Rochelle evaluate potential opportunities to useCity‑owned property—including municipal parking facilities and existing or planned electric‑vehiclecharging infrastructure—to support service operations. Any such use of City facilities for vehicleparking or charging will be subject to City approval, availability, and the execution of any requiredagreements.Nothing in this RFP obligates the City to provide parking or charging facilities. The vendor remainsfully responsible for securing sufficient parking and charging capacity to meet all operationalrequirements, including any necessary infrastructure investments or improvements, which shall beat the vendor’s sole cost and expense unless otherwise agreed to in writing by the City. The vendormust adhere to all applicable local building codes, comply with National Electrical Code (NEC)requirements, and use equipment that meets relevant safety certifications, such as UL‑listedcharging hardware.The vendor may establish overnight parking locations for micro-transit vehicles, subject to approvalby the City.During peak commuting periods—defined as 7:00–9:00 a.m. and 4:00–6:00 p.m.—the selectedvendor must deploy the maximum number of vehicles, as mutually determined with the City,excluding backup vehicles. The vendor may reduce the number of vehicles in service duringnon‑peak hours. The vendor must provide reports verifying vehicle deployment and operations,along with supporting documentation. Billing will be adjusted as appropriate to reflect any vehicleoutages.The vendor is responsible for hiring and training all drivers. Proposals must describe the vendor’sdriver recruitment process, training policies, and vetting procedures. All driver qualifications,RFP-DV-2026-021-3training protocols, and background‑check procedures will be subject to approval by the City andthe New Rochelle Police Department. Crowd‑sourced drivers are not permitted for this micro-transit program. The vendor is fully responsible for ensuring that all drivers meet requiredlicensing, safety, and operational standards.The vendor must purchase and maintain all vehicles, including completing New York Stateregistration, emissions inspections, and all required maintenance. The vendor must maintaindetailed maintenance records for each vehicle and submit these records to the City on a quarterlybasis. The City will not be responsible for any costs related to vehicle procurement, maintenance,or damage. The vendor is also responsible for designing and funding vehicle wraps and marketingmaterials. All branding and public‑facing materials must be developed in coordination with, andapproved by, the City.While historical ridership data is available upon request, the City encourages innovativeapproaches to fleet sizing and service design rather than reliance solely on past figures. Proposalsmay incorporate advanced tracking technologies, such as GPS‑based monitoring, to supportoperational reporting requirements.7) PROPOSAL FORMAT/REQUIREMENTSProposal shall include your completed Exhibit A, and a completed Vendor Responsibility Form asprovided.Your proposal must include the following in the same order as herein:a) Company name, address, telephone number, fax number and email of the firm, as well asthe primary contact individual.b) Narrative about the history of the firm, including the date of inception, and experience withrelevant transit services provided in the United States.c) State the size of the firm, the location of any main offices and the number and nature of theprofessional staff to be employed in this engagement.d) Organizational chart for this project and one-page resumes for key team members to beassigned to this effort.e) Identify any professional affiliations, licenses and other relevant qualifications.f)Detail experience in providing transit services for locations similar in size to New Rochelle.g) Identify the accessibility of the proposed designated lead staff member, and the responsetime that individual offers to the City.h) Narrative about the resources of the firm/individual, to include clerical and support staff,research capabilities, and other relevant information.i)Has the firm been in bankruptcy, reorganization or receivership in the last 5 years? If so,please explain current status.j)Has the firm/individual been disqualified or terminated from any public agency? If so, pleaseexplain under what circumstances this disqualification or termination occurred.k) The budget for completing all tasks and deliverables associated with this project shouldinclude all costs associated with the operation of the micro-transit service, overhead, andother expenses. Please include hourly rates for all employees likely to be assigned to thisproject. Please itemize (in table format) all costs for tasks and/or deliverables outlined in theRFP. Please identify any other direct project costs. Photocopies, faxing, postage, officesupplies, and all administrative tasks should be included in the overhead. Travel expenses,including, but not limited to, airfare, lodging, transportation, mileage, tolls, and parking, willnot be reimbursed by the City. Meals, entertainment, and incidental expenses such as cellRFP-DV-2026-021-4phones are also non-reimbursable. Proposers shall also include a year-by-year billingprojection for the full term of the contract, including any optional renewal periods, clearlyidentifying anticipated annual costs.l)Acknowledgment that the proposed service area is subject to modification at the request ofthe City of New Rochelle. Proposers shall describe their ability to adjust service boundaries,vehicle deployment, and operational plans in response to such changes. Proposers are alsoencouraged to present alternative service area configurations or scenarios; proposals thatdemonstrate thoughtful consideration of multiple service area options will be viewedfavorably.8) AWARD CRITERIAThe City’s RFP Evaluation Committee will award the contract based on the qualifications of eachrespondent, including but not limited to cost of service, references, demonstrated understanding of theCity’s needs, and relevant experience. Firms may be invited to meet with the Evaluation Committee andthe City Council as part of the review process.Proposals will be evaluated and scored according to the following criteria:EVALUATIONCRITERIAPROPOSED FEE SCHEDULEEvaluators will assess the clarity, completeness, and competitiveness of thevendor’s proposed pricing structure, including all operating, maintenance, andadministrative costs. Proposals should present a transparent fee schedule thataligns with the service model and demonstrates cost‑effectiveness over the fullcontract term.MAXIMUMPOINTS20 PointsRESPONSIVENESS TO THE SCOPE OF SERVICES REQUESTEDEvaluators will assess how thoroughly and accurately the proposal addresses thefull scope of services outlined in the RFP. Proposals should clearly demonstratean understanding of the City’s objectives, operational requirements, andperformance expectations, and present a service model that aligns with thoseneeds.20 PointsIMPLEMENTATION PLANEvaluators will review the clarity, feasibility, and thoroughness of the proposedimplementation plan, including timelines, staffing, vehicle deployment, chargingstrategy, and operational readiness. Proposals should demonstrate a realistic andwell‑structured approach to launching the service and meeting all requirementsoutlined in the RFP.30 PointsEXPERIENCE OPERATING HYBRID, ELECTRIC, ZERO-EMISSION MICRO-TRANSITSERVICEEvaluators will consider the vendor’s demonstrated experience operating hybrid,electric, or zero‑emission micro-transit or comparable fleet services. Proposalsshould highlight past performance, and operational successes, with an emphasison safety, reliability, and effective fleet management in low‑ or zero‑emissionenvironments.30 PointsRFP-DV-2026-021-5
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