Banking Services
Project Information
- Bid Title
- Banking Services
- Issuing Agency
- Truman State University
- Location
- Missouri
- Published Date
- Feb 11, 2026
- Closing Date
- Feb 26, 2026
- Government Level
- State & Local
- Status
- Closed
- Ref. #
- SP26-04
- Original Source
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- Bid Documents
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- Project Description
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Project Addendum/Additiona Project Name Date Due Buye SP26-04 Addendum No 1
Addendum No 2Banking Services Thursday, February 26, 2026 @ 2:00PM Central Time Laura Thrasher - Attachment Preview
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Truman State UniversityPurchasing Buyer Laura Thrasher100 East Normal AvenueMcClain Hall 106Kirksville, MO 63501Phone: (660) 785-4326Email: lthrasher@truman.eduREQUEST FOR PROPOSALS (RFP) – FEBRUARY 2, 2026PROJECT SP26-04 BANKING SERVICESSubmittals from minority, women and disadvantaged business enterprises are encouraged.SUBMITTAL DEADLINE2:00pm Central TimeThursday, February 26, 2026DELIVERY BY MAILTruman State UniversityPurchasing Buyer Laura Thrasher100 East Normal AvenueKirksville, MO 63501SUBMITOne (1) Electronic copy via thumb driveor email to lthrasher@truman.eduDELIVERY BY HANDTruman State UniversityPurchasing Department106 McClain Hall(corner of Franklin and Normal)Truman State University (Truman) is requesting proposals from qualified institutions to provide banking services. Proposalsmay be delivered to the Purchasing Department at Truman until 2:00 PM CT, February 26, 2026, at which time the namesof those institutions submitting proposals will be read aloud. No other public disclosure will be made until after an awardof the contract.RFP documents are available at http://businessoffice.truman.edu/purchasing/bids/OpenBids.asp. A notification of intent torespond to this RFP is located immediately below. This page should be submitted to notify Truman of your interest in thisproject and your plan to submit a proposal. This form is also required if you wish to receive answers to questions regardingthe RFP and any RFP addenda. RFP addenda will be issued if there are changes to this RFP.____ YES____ NOINTENT TO RESPOND STATEMENTour institution plans to submit a response to this solicitation for proposals:NO RESPONSE STATEMENTour institution is not submitting a response for the following reason(s): Do not offer this commodity or equivalent Schedule would not permit us to perform The project is too small The project is too largeInsufficient time to respondCannot meet delivery requirementsLicensing restrictions (please explain)Other reasonsName of Institution:Contact Name:Contact Address:Contact Phone Number: ___________________________________________________Contact Email Address: ___________________________________________________1TABLE OF CONTENTSIntent to Respond .................................................................................................................................................1Part I – Overview .................................................................................................................................................2Part II – Specifications and Requirements ...........................................................................................................2Part III – Proposal Evaluation and Award ...........................................................................................................5Part IV – Contractual Agreement.........................................................................................................................8Part V – Truman State University Proposal Certification..................................................................................11Part VI – Institution Prepared Exhibits:A. Description of Services..............................................................................................................................11B: Qualifications.............................................................................................................................................11C: Pricing ........................................................................................................................................................11PART I – OVERVIEWFounded in 1867, Truman is Missouri’s selective public liberal arts and sciences university. Truman primarily serves full-time undergraduate degree seeking students in a residential environment. Truman offers numerous bachelors, masters, andminor degrees in addition to certificate programs. Truman is accredited by North Central Association of Colleges andSchools and The Higher Learning Commission. Truman has been recognized as the number one Midwest regional publicuniversity in U.S. News & World Report’s "Best Colleges" publication for more than twenty consecutive years. In additionto being recognized scholars, Truman students and alumni are known as contributors to their communities, creative problemsolvers and goal-oriented professionals. More information about Truman is available at www.truman.edu.PART II – SPECIFICATIONS AND REQUIREMENTSTruman seeks a professional institution to provide banking services. This RFP contains specific information that must beaddressed in the institution’s proposal response. This RFP, and any subsequent addenda, constitute the specifications andrequirements for this project. All communications regarding specifications and requirements should be directed to Truman’sPurchasing Buyer referenced on the first page of this RFP, and it is the institution’s responsibility to ensure any request forinformation is received by Truman’s Purchasing Buyer.A. General InformationTruman is providing the following transaction information for its most current year of operations. This information isprovided to assist institutions in preparing their proposal responses. However, Truman’s past transaction history maynot be indicative of future banking operations:Deposits:Non-Electronic (in millions)Credit card transactionsCredit card receipts (in millions)Web check transactionsWeb check receipts (in millions)Wire & EFT transactionsWire & EFT receipts (in millions)$25.27,550$3.67,036$11.3918$103.3Disbursements:Checks writtenCheck Amount (in millions)ACH payments processedACH Amount (in millions)Active purchasing cardsPurchasing card transactionsPurchasing card payments (in millions)4,328$37.93,040$93.31489,635$3.1B. Depository AccountsTruman conducts day-to-day operations using the following ten bank accounts:1. General Fund: Most deposits, checks, and ACH’s are processed through this account. Transfers to and from otheraccounts occur regularly. The monthly balance may fluctuate between $500,000 and $5 million.2. Electronic Transfer: This account accepts incoming wires and electronic fund transfers (EFT) that will be moved toother accounts. This account was established for security purposes to limit access to the General Fund account.This account typically carries a daily balance of less than $50,000. This account does not process disbursements.3. Payroll: Payrolls are processed through this account via ACH direct deposit. This account is funded via manualelectronic transfer from the General Fund account. Truman typically processes two payrolls per month.4. Direct Loan Federal Funds: The United States Department of Education deposits federal direct and indirect studentloan proceeds to this account. Typically, funds are received and transferred from this account on the same dayresulting in a zero balance. This account does not process disbursements.25. Loan Fund: This account receives other ancillary student loan proceeds. This account typically carries a balance ofless than $10,000. This account does not process disbursements.6. Alternative Student Aid: This account is used to deposit private / alternative student loans and scholarships. Thisaccount typically carries a balance of less than $100,000. This account does not process check disbursements.7. Federal Funds: This account receives and sends ACH transactions for federal funds that are restricted for specificprograms. Typically, funds are received and transferred from this account on the same day resulting in a zerobalance. This account does not process check disbursements.8. Direct Debit Vendors: This account is used to process out-going wires and ACH payments to select vendors.Payments are swept from the General Fund account resulting in a zero balance following disbursements.9. Self-Insurance Fund: This account is used to pay claims and fees to Truman’s medical insurance administrator viaACH disbursement. Payments are swept from the General Fund account.10. Foundation: This account is owned by the Truman State University Foundation (a private 501c3 organization witha tax identification number separate from the University), this account receives donations and processes ACH andcheck disbursements. The average monthly balance of this account is $250,000.C. Statements and Account ReconciliationFinancial institutions should propose electronic statement and account reconciliation services. Monthly bank statementsfor all accounts will be delivered to Truman within five (5) calendar days following the end of the month. Statementsshould outline monthly beginning and ending balances; individual deposits and withdrawals; and any other associatedtransactions. Truman must have the capability to download bank statements and associated transactions from a securewebsite in a usable electronic format.D. Automated Clearing House (ACH) CapabilityACH transactions are processed through the General Fund, Payroll, Direct Debit Vendors, Self-Insurance Fund andFoundation accounts. Truman offers vendors an ACH option for accounts payable payments. Truman uses the Generaland Foundation accounts for these ACH disbursements. Truman processes accounts payable payments on a regularweekly basis. For 2025, the General Fund processed approximately 2,569 ACH payments; the Foundation accountprocessed 305 ACH payments; the Direct Debit Vendor account processed 110 ACH payments, and the Self-InsuranceFund processed 56 ACH payments. Additionally, Truman receives funds via ACH from the State of Missouri and fromvarious other federal, state and private funding sources.Truman requires all employees to use direct deposit for both payroll and expense reimbursements. During 2025, Trumanprocessed approximately 13,920 payroll payments for $29.4 million. Truman processes two regular monthly payrolls:(1) student employee payroll is processed on the 15th day of the month and (2) faculty and staff payroll is processed onthe last working day of the month. Proposals must address the following considerations:1. Is the institution compliant with National Automated Clearing House Association (NACHA) regulations?2. How will ACH files be securely transmitted to the financial institution?3. What are the institution’s procedures for correcting ACH items?3. What are the institution’s procedures for ACH recall (stop-payment)?4. Does the institution require pre-notes? What options are available to test new payers or payees?5. How often will the institution inform Truman of returned ACH disbursements? Will the institution provideinformation as to why an ACH disbursement was unable to be processed?E. Online Banking ServicesTruman seeks a comprehensive suite of online banking services provided via a secure website. Truman requires dailyreporting of balances and transactions on all accounts. Minimum online services should include account statusinformation; stop payment processing; transfer among accounts; transaction details, account statement delivery andpayment initiation. Proposals should include a detailed description of all online banking services and capabilities.1. Will Truman be provided with incoming wire and ACH addendums to assist with identifying depositors?2. Will Truman be able to view deposit slips and deposited items, for example check images, via the institution’ssecure website?3. Will Truman be able to view the front and back of processed disbursements, for example cancelled checks, via theinstitution’s secure website?F. CollateralAs a depository of public funds, the chosen institution must secure Truman’s deposits as required by law. The rights andduties of Truman and the selected financial institution will be governed by the applicable sections of the Revised Statutes3of Missouri (RSMo), including RSMo Chapter 30 – State Treasurer and RSMo Chapter 110 – Depositories for PublicFunds. Deposits must be secured by financial instruments of the type prescribed in Section 30.270 RSMo, for the securityof funds deposited by the State Treasurer. In addition to the requirements of Section 30.270, securities must be limitedto bonds or other obligations issued or guaranteed by the United States of America or bonds or other obligations issuedby the State of Missouri or a political subdivision of the State of Missouri. Securities should be deposited by the financialinstitution with a disinterested financial institution or depository trustee. If the deposits are safeguarded by the pledgeof collateral securities, such collateral securities must have a market value of at least 110% of the amount of deposit, lessthe amount insured by the Federal Deposit Insurance Corporation.1. Proposals will address how the institution will comply with the safekeeping requirements outlined above.2. Proposals will address whether the institution can provide regular monthly reports to Truman outlining the securitiespledged as collateral for Truman’s deposits.G. Internet PaymentsTruman currently accepts credit card and web check payments through its third-party payment processor, TouchNet, aGlobal Payments Company. Incoming student electronic payments and outgoing student refunds are processed throughTouchNet’s secure payment solution. Truman is not seeking a replacement or alternatives to its TouchNet contractedservices. Student payments are distributed to Truman’s accounts via an electronic funds transfer from TouchNet, and aninstitution’s proposal should address how the institution will support this process.H. Outgoing Wire TransfersWire transfers may be foreign or domestic and may be in United States dollars or foreign currency. Truman requiressame day wire transfer processing assuming the institution’s deadline for same day processing has been met. Trumanretains the right to continue to utilize a third-party vendor(s) for select international wire transfer transactions. Proposalsmust address the following considerations:1. Are controls in place to require a secondary wire authorization for security purposes?2. What deadlines are maintained for outgoing wires?3. What availability is placed on incoming wires?4. What procedures are in place for international incoming wires, and what supporting documentation is provided toconfirm receipt of incoming and outgoing international wires?5. Does your institution have an online facility for clients to process outgoing wire transfers in a foreign currency? Ifso, please describe.6. Is secure online access available for wire transfer requests, and will all wires be authenticated?I. SecurityTruman requires a robust fraud prevention system including, but not limited to:1. Protection against forged, altered and counterfeit disbursements. Proposals should contain an automated frauddetection service that matches the account number, applicable check number, payee and dollar amount of each ACHand check disbursement against a list of transactions previously authorized and issued by Truman. Among financialinstitutions, this feature is service is commonly known as “Positive Pay.” Describe what data points your institutioncan review and match Truman’s submitted transactions.2. A firm stop-payment facility for checks issued. How quickly does a stop-payment request become active, and howlong does a stop-payment order remain in place?3. Multi-factor authentication for online account access and transaction processing.K. Optional ServicesWhile additional services are not required, Truman will consider optional banking services including, but not limitedto, automated accounts payable solutions, purchasing card programs, and assistance with processing Internal RevenueService (IRS) form 1099. These types of optional services must be delineated in the institution’s proposal and associatedcosts must be outlined separately from normal depository fees.L. Implementation ProcessIf applicable, institutions will outline procedures, support and a related timeline to ensure successful implementation.4PART III –PROPOSAL EVALUATION AND AWARDA. Preparation of Proposals1. It will be the institution’s responsibility to ask questions, request changes or clarification, or otherwise adviseTruman if any language, specifications or requirements of this RFP appear to be ambiguous, contradictory, and/orarbitrary, or appear to inadvertently restrict or limit the requirements stated in the RFP to a single source. Allcommunication from proposing institutions regarding specifications, requirements, competitive procurementprocess, etc. must be directed to Truman, as indicated on the first page of the RFP. All formal inquiries forsignificant or material clarification or interpretation or notification to Truman of errors or omissions relating to thisRFP document must be submitted in writing and emailed to Truman’s Purchasing Buyer referenced in this RFP.Questions and subsequent responses will be issued as an addendum to all prospective institutions on file. Noaddenda will be issued later than 48 hours prior to the time and date scheduled for the receipt of responses exceptan addendum postponing or withdrawing the RFP. Every attempt will be made to ensure that the institution receivesan adequate and prompt response. However, to maintain a fair and equitable procurement process, all institutionswill be advised, via the issuance of an addendum to the RFP, of relevant information related to the RFP.2. Before submitting a proposal, institutions should become thoroughly familiar with all conditions referred to in thisdocument, and any addenda issued before the proposal submission date. Failure to do so will be at the institution’srisk. Such an addenda will form a part of the RFP. It will be the institution's responsibility to ascertain that theproposal includes all addenda issued prior to the proposal submission date.3. Unless otherwise specifically stated in the RFP, all specifications and requirements constitute minimumrequirements. All proposals must meet or exceed the stated specifications and requirements.4. Prices offered will remain valid for 90 days from proposal opening unless otherwise indicated. If the proposal isaccepted, prices will be affirmed for the specified service agreement period.5. Only Truman’s written response(s) pertaining to this RFP, or an addendum, are valid.6. Truman reserves the right to modify or cancel this RFP. Such action will be noted as an addendum.B. Submission of Proposal and Award1. A proposal submitted by an institution must include a signed RFP Proposal Certification executed by theinstitution’s duly authorized representative, contain all information required by the RFP, and be delivered toTruman no later than the exact opening time and date specified in the RFP.2. A proposal may also be withdrawn or modified by the institution provided requests are made in writing before theRFP opening date and time. Verbal requests to withdraw or modify a proposal will not be honored.3. Proposal responses must be returned (with all necessary attachments) to Truman on or before 2:00 PM onThursday, February 26, 2026. Proposals may be emailed, mailed or delivered in person to the addresses outlinedon the first page of this RFP.4. The institution will submit all data required herein for the institution’s proposal to be evaluated and considered foraward. Failure to submit such data will be deemed a cause for disqualification of a proposal from awardconsideration. Responses to this RFP should be submitted in the format specified. Proposals in any other formatwill be considered informal and may be rejected. Conditional proposals will not be considered.5. Contents of any proposal, attachment, and explanation submitted in response to this RFP, except copyrightedmaterial, will become the property of Truman. All copyrighted material must be clearly marked.6. If your proposal contains any information you consider to be proprietary, you must place it in a separate envelopeor file if e-mailed and mark it “Proprietary Information.” Truman is the final authority as to the extent of materialconsidered proprietary or confidential. Pricing information cannot be considered proprietary.7. Truman reserves the right to reject any or all proposals or any part thereof, or to accept any proposal, or any partthereof, or to withhold the award and to waive or decline to waive irregularities in any proposal when Trumandetermines that it is in their best interest to do so. Truman also reserves the right to hold all proposals for a periodof up to three (3) months after the opening date.8. After the initial screening process, those institutions whose proposals are selected for further consideration may berequested to provide a presentation to Truman’s selection committee to answer questions in advance of the finalselection. Institutions selected to make a presentation will be contacted to schedule a presentation. The person whowill be responsible for servicing Truman’s account will be present at this presentation. Institutions are cautionednot to contact Truman employees concerning this RFP during the evaluation process.9. Truman reserves the right to consider historic information and fact, whether gained from the institution’s proposalresponse, question and answer conferences, references, or any other source, in the evaluation process. Trumanreserves the right to take such steps as it deems necessary to determine the ability of an institution to perform the5
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