Enterprise Data Management Solution
Project Information
- Bid Title
- Enterprise Data Management Solution
- Issuing Agency
- City of Redmond
- Location
- Washington
- Published Date
- Nov 24, 2025
- Closing Date
- Dec 10, 2025
- Government Level
- State & Local
- Status
- Closed
- Ref. #
- RFI 10887-25
- Original Source
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- Project Description
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Bid Number: RFI 10887-25
Bid Title: Enterprise Data Management Solution
Category: Bidding & Contracting Opportunities Status: Open Description: Docusign Proposal Submittal Instructions
The City is seeking information from qualified industry professionals to assist in establishing an enterprise data collection and management platform. The City seeks to establish a modern, scalable, and user-friendly data management platform that replaces reliance on spreadsheets, Access databases, and ad hoc documents with a unified enterprise solution.
This RFI is intended to help in the preliminary planning and evaluation process and the City does not intend to award a contract at the end of this process. Responses to this RFI do not bind the City to any further actions.
Questions Due by 12/05/2025 at 2:00 PM (PST)
Questions can be submitted to Katia Matuzova at
For security reasons, you must enable JavaScript to view this E-mail address.Publication Date/Time: 11/24/2025 2:00 PM Closing Date/Time: 12/10/2025 2:00 PM Contact Person: RFI Content:
Katia Matuzova
Sr. Purchasing Agent
Email: [email protected]
Tel: 425-556-2250
Related Documents: - Attachment Preview
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City of Redmond, WashingtonPurchasing Division, M/S: 3NFN15670 NE 85th StreetPO Box 97010Redmond, WA 98073-9710RFI 10887-25Request for InformationEnterprise Data Management SolutionThe City is seeking information from qualified industry professionals to assist in establishing anenterprise data collection and management platformPosting Date: November 24, 2025Statements of Qualification Due: December 10, 2025, at 2:00PM (PST)BackgroundThe City of Redmond, WA is a suburb of Seattle and hub for residential and employment growth due to itsstrong technology business sector. The City encompasses an area of over 17 square miles and is locatedless than 20 miles east of downtown Seattle. The City has three urban growth centers in Downtown,Overlake, and Marymoor, which are expected to grow significantly in the next 20 years. Today, the City hasabout 82,000 residents and 99,000 jobs and by 2050, it is expected to have 152,000 residents and 131,000jobs.IntroductionThis Request for Information (RFI) is issued to gather information and identify potential solution that canassist in establishing an enterprise data collection and management platform.This RFI is intended to help in the preliminary planning and evaluation process and the City does not intendto award a contract at the end of this process. Responses to this RFI do not bind the City to any furtheractions.Project GoalsThe City seeks to establish a modern, scalable, and user-friendly data management platform that replacesreliance on spreadsheets, Access databases, and ad hoc documents with a unified enterprise solution. Thesystem should empower non-IT staff to easily create and manage databases, forms, and workflows whilemaintaining strong governance, security, and oversight at the enterprise level. It must integrate seamlesslywith Power BI to enable reliable reporting and analytics, support both structured and unstructured data,RFI 10887-25 Enterprise Data Management SolutionPage 1 of 5and scale across all departments to ensure consistency, collaboration, and long-term sustainability of theCity’s data assets.RequirementsThe ideal solution will meet the majority of the high-level requirements as outlined below.Business Requirements• Ease of Use: Non-technical staff must be able to build and manage databases, forms, and simpleworkflows without coding.• Enterprise Adoption: Usable across all City departments, with role-based permissions andgovernance.• Scalability: Capable of handling growing data volumes and users without performance degradation.• Integration with Analytics: Native connectivity to Power BI for real-time reporting and dashboards.• Collaboration: Shared access to data and forms while maintaining appropriate data security.• Mobile Accessibility: Ability to collect, view, and update data from tablets/phones in the field.Data Management Requirements• Structured Data Storage: Centralized repository for structured datasets currently living in Excel,Access, and other ad hoc formats.• Unstructured Data Handling: Support for attaching or linking documents, photos, and files torecords.• Data Governance: Metadata, auditing, and logging for data quality, ownership, and lifecyclemanagement.• Version Control: Track changes, rollback capability, and history of records.• Standardization: Support for master data definitions, lookup tables, and validation rules.Workflow & Application Requirements• Form Creation: Drag-and-drop form builder with validation, conditional logic, and lookup fields.• Workflow Automation: Rule-based triggers for notifications, approvals, routing, or escalations.• Reusable Templates: Ability to create reusable app or form templates across departments.• Security & Permissions: Granular role-based access control (RBAC) to restrict editing, viewing, orpublishing rights.• Audit Trails: Logging of user actions for compliance and accountability.Integration Requirements• Power BI: Direct connectivity with refresh capabilities (scheduled or near real-time).• Microsoft 365 Ecosystem: Integration with SharePoint, Teams, Outlook for collaboration andnotifications.• External Systems: APIs or connectors for ERP (Dynamics 365 F&O), HR/Payroll (UKG PRO),permitting (EnerGov), GIS (Esri).• Import/Export: Bulk load from Excel/CSV and export to multiple formats for sharing.RFI 10887-25 Enterprise Data Management SolutionPage 2 of 5Technical & Platform Requirements• Cloud-based: SaaS or hybrid deployment that minimizes local IT overhead.• Low-Code/No-Code: Visual builders for data models, apps, and workflows.• Performance: Fast response times with hundreds of users and large datasets.• Security: Data encryption at rest and in transit, multi-factor authentication, compliance withCJIS/HIPAA/other relevant government standards.• High Availability & DR: Uptime SLA and disaster recovery capability.Governance & Administration• Central Oversight: The City of Redmond Technology department or City Data Governance Councilhas oversight for enterprise datasets and shared applications.• Departmental Autonomy: Departments can create their own one-off/project apps with guardrails.• Audit & Reporting: Usage analytics, data access logs, performance metrics.• Lifecycle Policies: Archiving, retention schedules, and decommissioning of apps and data sets.Proposed TimelineThe following table outlines the anticipated schedule for this RFI process. The City reserves the right tomodify or reschedule milestones as necessary.ItemRFI AnnouncedResponses DueEvaluation of ResponsesInterviews/Demonstrations (if needed)Date11/24/202512/10/202512/11/2025 - 12/18/20251/5/2026 - 1/9/2026Response Due Date/Time2:00PM (local time) on Wednesday, December 10, 2025. The City must receive responses no laterthan said date and time.Response Submittal ProceduresCity of Redmond now utilizes Docusign for the electronic submittal of bids and proposals. This service isfree of charge for bidders and does not require that a bidder have a DocuSign account to complete thesignature process. Please refer to the instructions shared in the online posting for this RFI onwww.redmond.gov/bids for step-by-step instructions for submitting a proposal.The City of Redmond must receive electronically submitted responses no later than said date and time.Responses received after such time will be returned unopened. By submitting a proposal, respondentsacknowledge their satisfaction as to the size, scope and location of the work to be performed.Response Requirements & FormatAll costs for developing a response to this RFI are the obligation of the respondent and are notchargeable to the City. The respondent must bear all costs associated with the preparation of theRFI 10887-25 Enterprise Data Management SolutionPage 3 of 5submittal and of any oral presentation requested by the City. All responses and accompanyingdocumentation will become property of the City and will not be returned. Submittals may be withdrawnat any time prior to the published close date, provided notification is received in writing to the belowlisted City agent(s). Submittals cannot be withdrawn after the published close date.Responses must include all information requested and meet all specifications and requirements outlined inthis RFI. The following submittals must be part of your proposal.A complete response will include:1) Executive Summary & Overall Approach – Summarize your submittal and include your firm’squalifications and contact information2) Technical Platform Considerations – Outline the technology solutions used in your proposedsolution3) Experience & Capabilities – Describe your level of industry experience and capabilities/expertise inunderstanding, designing, and delivering similar solutions4) Solution Delivery Schedule – Include a proposed timeline for completion of the solution includingexpected City resources5) References – Please provide at least three (3) references from current or previous clients6) Pricing: Please provide a rough estimate of the total cost for the full project scope.Your response should include:• Fee Structure: Describe how you bill for services (e.g., hourly rates, fixed fees, per task).• Rates and Fees: Provide the actual numbers for each billing method, including hourly rates byrole or fixed fees for deliverables.• Discounts or Special Pricing: Specify whether you offer any discounts or special pricing forpublic sector organizations.This information will be used to inform our budget planning for the project and to serve as the basisfor evaluating financial feasibility and aligning project costs with available resources.7) Questions for the City—issues requiring clarification to tailor your response.Public Disclosure NoticeProposals that are submitted in response to this Invitation to Bid or Request for Information are subject topublic release under the Washington State Public Records Act, chapter 42.56 RCW (“PRA”). Respondentsare strongly encouraged to avoid including confidential and/or proprietary information in theirproposals. If a respondent includes confidential and/or proprietary information in its proposal, and wishesfor the City to withhold it from public release under RCW 42.56.070(1), the respondent’s submissionshould: (a) clearly identify which information should be withheld, (b) cite the legal authority that allows theCity to withhold such information, and (c) explain in detail why the information is exempt from releaseunder the PRA. Marking an entire proposal as confidential and/or proprietary will NOT be accepted orhonored and may result in disqualification of the proposal. If the City receives a PRA request for aproposal that contains information, which a respondent has identified in whole or in-part as exempt fromRFI 10887-25 Enterprise Data Management SolutionPage 4 of 5release, the City will review the proposal and then determine whether the information must be releasedunder the PRA based solely on the information provided by the respondent.Governing Law and VenueIn the event of litigation, the submittal documents, specifications, and related matters shall be governed byand construed in accordance with the laws of the State of Washington. Venue shall be with the appropriatestate or federal court located in King County.Americans with Disabilities Act (ADA) InformationThe City of Redmond in accordance with the Americans with Disabilities Act of 1990 and Section 504 of theRehabilitation Act of 1973 will make every reasonable effort to provide equal opportunity to submitqualifications in response to this request. Visit http://redmond.gov/ADA for more information. Thismaterial can be made available in an alternate format by contacting the Customer Service Center atinfo@redmond.gov or 425-556-2900, option 7.Title VI StatementThe City of Redmond in accordance with Title VI of the Civil Rights Act of 1964, 78 Stat. 252, 42 U.S.C.2000d to 2000d-4 and Title 49, Code of Federal Regulations, Department of Transportation, subtitle A,Office of the Secretary, Part 21, nondiscrimination in federally assisted programs of the Department ofTransportation issued pursuant to such Act, hereby notifies all bidders that it will affirmatively ensure that inany contract entered into pursuant to this advertisement, disadvantaged business enterprises as defined at49 CFR Part 26 will be afforded full opportunity to submit qualifications in response to this invitation and willnot be discriminated against on the grounds of race, color, national origin or sex in consideration for anaward. Visit http://redmond.gov/TitleVI for more information.Questions/InquiriesPlease direct any questions concerning this RFI or the City’s requirements to the City agent listed below. Noother City official or employee is empowered to speak for the City with respect to this request. Informationobtained from any other source shall not be binding and may disqualify your response.RFI Content:Katia MatuzovaSr. Purchasing AgentEmail: kimatuzova@redmond.govTel: 425-556-2250MS: 3NFN15670 NE 85th StreetPO Box 97010Redmond, WA 98073-9710RFI 10887-25 Enterprise Data Management SolutionPage 5 of 5
- Commodity Codes
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- NAICS 518210Data Processing, Hosting, and Related Services
- NAICS 541511Custom Computer Programming Services
- NAICS 541512Computer Systems Design Services
- NAICS 541519Other Computer Related Services
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