Project Information

Bid Title

Citywide Parking Enforcement and Management System

Issuing Agency

City of Redmond

Location

Washington

Published Date

Nov 11, 2025

Closing Date

Dec 2, 2025

Government Level

State & Local

Status

Closed

Ref. #

RFP 10883-25

Original Source

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Bid Documents

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Project Description

Bid Number:	RFP 10883-25
Bid Title:	Citywide Parking Enforcement and Management System
Category:	Bidding & Contracting Opportunities
Status:	Open

Description: Click Here to Submit Proposal DocuSign Submittal Instructions The City is soliciting proposals from qualified firms to provide a comprehensive, cloud-based Parking Enforcement and Management Solution. The desired solution should support end-to-end parking enforcement, permit management, and customer self-service for the City’s growing and evolving parking program. The selected vendor will deliver a secure, scalable, and configurable system that integrates with existing City systems and supports both physical and virtual permitting, license plate recognition (LPR) enforcement, and mobile field operations. This RFP seeks a turnkey system inclusive of software, hosting, integration, training, and ongoing technical support. The complete Scope of Work for this project is included as Attachment A. Publication Date/Time: 10/29/2025 2:05 PM Closing Date/Time: 12/2/2025 2:00 PM Contact Person: Vivian Nguyen Sr. Purchasing Agent Email: [email protected] Related Documents: RFP 10883-25 - Citywide Parking Enforcement and Management System RFP 10883-25 - Attachment A, Scope of Work RFP 10883-25 - Attachment B, Information Privacy and Security Agreement - City of Redmond RFP 10883-25 - Attachment C, Security and Technical Requirements - City of Redmond RFP 10883-25 - Attachment D, TIS Consulting Services Agreement (boilerplate) RFP 10883-25 - Attachment E, Option for Renewal RFP 10883-25 - Attachment F, Functional Requirements Table RFP 10883-25 - Questions and Answers 11.10.2025

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City of Redmond, Washington

Purchasing Division, M/S: 3NFN

15670 NE 85th Street

PO Box 97010

Redmond, WA 98073-9710

RFP 10883-25

Request for Proposals

Citywide Parking Enforcement and Management System

The City is soliciting proposals from qualified firms to provide a comprehensive, cloud-based Parking

Enforcement and Management Solution.

Posting Date: October 29, 2025

Questions Due Date: November 13, 2025

Proposals Due: November 18, 2025 at 2:00PM (PST)

The City of Redmond, Washington (the “City”) requests interested parties to submit proposals for the above

referenced Request for Proposals (RFP).

Background

The City of Redmond, WA is a suburb of Seattle and hub for residential and employment growth due to its strong

technology business sector. The City encompasses an area of over 17 square miles and is located less than 20

miles east of downtown Seattle. The City has three urban growth centers in Downtown, Overlake, and

Marymoor, which are expected to grow significantly in the next 25 years. Today, the City has about 77,000

residents and 99,000 jobs and by 2050, it is expected to have 152,000 residents and 131,000 jobs.

Scope of Work

The desired solution should support end-to-end parking enforcement, permit management, and customer self-

service for the City’s growing and evolving parking program.

The selected vendor will deliver a secure, scalable, and configurable system that integrates with existing City

systems and supports both physical and virtual permitting, license plate recognition (LPR) enforcement, and

mobile field operations.

This RFP seeks a turnkey system inclusive of software, hosting, integration, training, and ongoing technical

support. The complete Scope of Work for this project is included as Attachment A.

RFP 10883-25 – Citywide Parking Enforcement and Management System

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Subconsultants:

Subcontracting is not anticipated for this project and will only be considered if the City determines there is a

justified need. Any subcontracting must receive prior written approval from the City. The selected vendor

shall remain fully responsible for all work and deliverables, including any work performed by an approved

subcontractor.

Term

The City intends to enter into an initial two-year agreement, with two (2) optional two-year renewal terms,

for a potential maximum total term of six (6) years, provided that 1) Consultant is in compliance with the

terms and conditions of the contract and, 2) that the annual payment is cost-effective as determined by the

City, and 3) that sufficient funds have been appropriated by the City. The City reserves the right to cancel

this contract at any time, upon thirty (30) days written notice to Consultant.

Should the City exercise a renewal option, the City and Consultant may discuss any necessary changes to

services and will confirm price/rates prior to each renewal. Consultant shall notify the City in writing at least

sixty (60) days prior to any proposed price adjustment. Acceptance of such a request will be at the sole

discretion of the City.

Upon contract renewal, any price adjustment shall not exceed three percent (3%) of the previous year’s

pricing or the percentage change in the U.S. Department of Labor’s Consumer Price Index for All Urban

Consumers (CPI-U), U.S. City Average, All Items, not seasonally adjusted, for the most recent 12-month

period, whichever is less.

Proposed Timeline

The following table outlines the anticipated schedule for this RFP process. The City reserves the right to

modify or reschedule milestones as necessary.

Item

RFP Announced

Proposals Due

Evaluation of Proposals

Interviews (optional at City discretion)

Consultant Selected

Contract Negotiation

City Council Approval (if required)

Main Task Order Timeframe

Date

October 29, 2025

November 18, 2025

December 2025

December 2025

December 2025

December 2025

January 2026

January 2026 – December 2027

Proposal Due Date/Time

2:00PM (local time) on Tuesday, November 18, 2025. The City must receive proposals no later than

said date and time.

RFP 10883-25 – Citywide Parking Enforcement and Management System

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Proposal Submittal Procedures

City of Redmond now utilizes DocuSign for the electronic submittal of bids and proposals. This service is

free of charge for bidders and does not require that a bidder have a DocuSign account to complete the

signature process. Please refer to the instructions shared in the online posting for this RFP on

www.redmond.gov/bids for step-by-step instructions for submitting a proposal.

The City of Redmond must receive electronically submitted proposals no later than said date and time.

Responses received after such time will not be reviewed. By submitting a proposal, respondents

acknowledge their satisfaction as to the size, scope and location of the work to be performed.

Response Requirements & Format

All costs for developing a response to this RFP are the obligation of the respondent and are not

chargeable to the City. The respondent must bear all costs associated with the preparation of the

submittal and of any oral presentation requested by the City. All responses and accompanying

documentation will become property of the City and will not be returned. Proposals may be withdrawn at

any time prior to the published close date, provided notification is received in writing to the below listed

City agent(s). Proposals cannot be withdrawn after the published close date.

Proposals must include all information requested and meet all specifications and requirements outlined

in this RFP. The following submittals must be part of your proposal; if any are not included, your proposal

may be judged as non-responsive. A committee will evaluate the submitted proposals. During the

evaluation process, the City reserves the right to request additional information or clarification from firms

responding to this RFP.

A complete response will include:

1. Project Understanding – Explain your understanding of the project, components, and challenges.

2. Project Approach – Based on your understanding of the project, explain how your team will

develop a project-specific approach that will provide the best outcomes for the City, its residents,

businesses, and visitors.

3. Experience & Capabilities – Describe your level of industry experience and capabilities/expertise in

the proposed services and tools. Identify the individual you propose to assign as Project Manager

and any associate(s); include resume and relevant work (sample sites) for each member.

4. Cost Proposal – Provide an all-inclusive SaaS pricing model for a six-year term including licensing,

hosting, backups, support, and optional modules. Annual CPI-based renewal rate adjustments are

acceptable.

5. Implementation Requirements – Vendors must provide an implementation plan including: project

management structure, data migration strategy, user acceptance testing protocols, training plan,

RFP 10883-25 – Citywide Parking Enforcement and Management System

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and post-launch support. A typical implementation timeline is 8–12 weeks, though this timeframe is

an estimate and may vary based on project complexity and vendor approach.

6. References and Work Samples - Provide at least three references—preferably from public

agencies—with contact names and phone numbers, along with work samples relevant to this project.

The City reserves the right to contact references without prior notice.

7. Completion of Attachment F – Functional Requirements Table - Vendors must complete

Attachment F to indicate whether their proposed solution currently supports each listed

functionality. It is understood that not all requirements may be met. Indicating “No” for a particular

item will not automatically disqualify a proposal; however, the information provided will be used as

part of the evaluation process to determine which solution best aligns with the needs of the City of

Redmond and the Redmond Police Department.

8. Business Name – Proposals must be made in the official name of the firm or individual under which

business is conducted (showing official business address) and must be signed by a person duly

authorized to legally bind the person, partnership, company, or corporation submitting the

proposal. A corporation must indicate place and date of incorporation.

9. Business License – Provide a statement to the effect that you understand and agree to obtain a City

of Redmond business license as a requirement for performing these services. A city business license

application can be found at: http://www.redmond.gov/BusinessLicense. If your place of business is

not located within the City limits, but you or your agents will be physically coming into the City to

conduct business, call on clients, or provide services, you will need a Redmond business license.

10. Valid Time Period – Provide a statement indicating the number of calendar days the proposal shall

be valid (the City’s minimum number of days is 60).

The City of Redmond is an active member of the King County Directors Association (KCDA) and several

other joint purchasing entities and would be eligible to seek access to any and all price considerations,

terms and conditions outlined in master agreements formed by one of these agencies. If a proposal is

based on any of these pricing agreements/arrangements it shall be the responsibility of the bidder to

identify such. It is requested that the City be contacted prior to bid submission if beneficial pricing may be

achieved by the City via access to an existing contract with one of these agencies.

RFP 10883-25 – Citywide Parking Enforcement and Management System

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Selection and Award

All interested parties are requested to provide a response containing all required elements herein to the

City by the deadline given. A selection committee will review and evaluate all proposals, with the intention

of selecting a Consultant who provides a proposal that, in the opinion of the City, provides the best value

(receives the highest score, as determined by the evaluation criteria listed below). If the selection

committee so chooses, respondents may be invited for an interview to supplement their submission.

Evaluation Criteria

System Functionality & Compliance

Implementation & Support Plan

Security, Hosting & Data Management

Cost Proposal

Vendor Experience & References

TOTAL

Weight

40

20

20

10

10

100 pts

During evaluation, the City may consider the following:

• References – history of errors and omissions via reference checks

• Quality of previous performance

• Ability to meet contract deadlines

• Staff availability for the project

• Responsiveness to solicitation requirements

• Compliance with statutes and rules relating to contracts or services

• Strength and stability of the firm

• Technical experience and strength and stability of proposed subconsultants

The City reserves the right to reject any or all proposals and to waive any irregularities or information in the

evaluation process. The final decision is at the City’s sole discretion and respondents to this request have

no appeal rights or procedures guaranteed to them.

The City reserves the right to re-evaluate firms who were not originally short-listed at any time before the

determination of a finalist is made. Upon notification of an intent to award, the City reserves the right to

limit the period of contract development to thirty (30) days, after which time project award may be

rescinded. The City has the option not to award a contract at the end of this process.

RFP 10883-25 – Citywide Parking Enforcement and Management System

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Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 812930Parking Lots and Garages

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