Project Information

Bid Title

Cloud-Based Computer-Aided Dispatch (CAD) System

Issuing Agency

Hall County

Location

Georgia

Published Date

Mar 4, 2026

Closing Date

Apr 2, 2026

Government Level

State & Local

Status

Closed

Ref. #

46-033

Original Source

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Bid Documents

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Project Description

Bid Number:	46-033
Bid Title:	Cloud-Based Computer-Aided Dispatch (CAD) System
Category:	Bids & Proposals
Status:	Open

Description: Request for Proposal RFP #46-033 For the provision of Cloud-Based Computer-Aided Dispatch (CAD) System Hall County, Georgia (herein “County”), a municipal entity of the State of Georgia, located at 2875 Browns Bridge Road, Gainesville, GA 30504, is seeking qualified Contractors to provide a cloud-based solution for computer-aided dispatch (CAD) system (herein “Services”). Schedule of Events: Bid Post Date : Wednesday, March 4, 2026 Bidder’s Questions Due Date: Friday, March 20, 2026 Response to Bidder Questions Due: Friday, March 27, 2026 Bid Due Date: Thursday, April 2, 2026, by 2:00pm EST Bidding Process: Hall County is now accepting sealed bids from qualified Vendors (herein “Bidder” or “Vendor”) for the Services in the County’s Purchasing Division on the fourth (4 th ) floor of the Hall County Government Center, located at 2875 Browns Bridge Road, Gainesville, GA 30504 until 2:00pm EST on Thursday, April 2, 2026. All bid packets must be sealed and be time and date stamped by the Hall County receptionist located on the 4 th floor to be considered. General Qualifications: Bidders must be in the regular business of CAD solutions and related technologies. Bidders must be licensed and insured in the State of Georgia. Pre-Bid Meeting Address: Not required for this solicitation . Term: It is the County’s intention to award one (1) firm for the Services listed herein, for an initial one (1) year term, followed by four (4) additional renewal options. Renewal options are not automatic nor guaranteed. Questions: All communications must be directed solely to Andrew Youngblood, Issuing Officer at For security reasons, you must enable JavaScript to view this E-mail address. for questions or clarifications of the RFP requirements. Addenda: If needed and in the best interest of the County, the Purchasing Division may make an extension of the bidding period by a formal written addendum and publicly posted on the County’s website. All addenda must be signed by the Bidder and returned with the bid packet. Public Reading : Bid openings are open to the public and to Bidders. Bidders are not required to attend but may do so. The Issuing Officer named herein, or another Purchasing team member, will open and publicly read all Bidder’s company names and their locations on the date, time, and at the address above. Cost is not required at this time. Evaluation and Selection: The County will evaluate all submittals in accordance with the Official Code of Hall County, Georgia 3.10, and as further detailed herein. The County will evaluate proposals using a two-round process: Round 1 is the “Technical Qualifications Proposal” that outlines the bidding firm’s qualifications, experience, and its approach to deliver the services. The highest scoring bidders will then be “short listed” and invited to Round 2 to submit a more detailed technical response for consideration. Bidders are not to submit a cost proposal until instructed to do so in writing by the County. Cost Evaluation: Bidders are not to submit a cost proposal until instructed in writing by the County. Bidders who submit a cost proposal without being instructed to do so will be disqualified from consideration. County Consultants: From time to time, the County may select an outside consultant at its own discretion who will act under the direction of County’s Project Manager. The consultant will have full authority to act on behalf of the County; however, the consultant may not solicit goods and services on behalf of the County without prior written approval from the County. Contractors MUST follow all specification sections prepared by the County’s consultant, and Contractors MUST allow the consultant to inspect the work. The consultant for this solicitation is TSG Public Safety Advisors, LLC. Taxes : The County is exempt from State of Georgia Local Sales and Use Tax. The Bidder understands and acknowledges that it is responsible for any sales and use taxes it may incur. The Bidder will not charge or invoice the County any sales and use tax as a separate line item. The Contractor may request a copy of the County’s Georgia Sales and Use Tax Exemption Certificate. Bonds: Not required. Publication Date/Time: 3/4/2026 11:15 AM Publication Information: The Gainesville Times, Hall County Website, Georgia Procurement Registry Closing Date/Time: 4/2/2026 2:00 PM Submittal Information: See below Bid Opening Information: 4/2/2026 at 2:00pm EST Contact Person: Andrew Youngblood [email protected] Download Available: See below Fee: 0 Business Hours: Monday-Friday 8:00am - 5:00pm Qualifications: Bidders must be in the regular business of CAD solutions and related technologies. Bidders must be licensed and insured in the State of Georgia. Related Documents: RFP 46-033 Cloud-Based CAD System bid packet

Attachment Preview

Hall County Government

FINANCIAL SERVICES

PURCHASING DIVISION

POST OFFICE DRAWER 1435

GAINESVILLE, GA 30503

t: 770.535.8270 | f: 770.531.6711

FINANCIAL SERVICES DIRECTOR

Taylor Samples, CPA

ASSISTANT FINANCE DIRECTOR

Elizabeth White

PURCHASING MANAGER

Andrew Youngblood

Request for Proposal

RFP #46-033

For the provision of

Cloud-Based Computer-Aided Dispatch

(CAD) System

Hall County, Georgia (herein “County”), a municipal entity of the State of

Georgia, located at 2875 Browns Bridge Road, Gainesville, GA 30504, is

seeking qualified Contractors to provide a cloud-based solution for

computer-aided dispatch (CAD) system (herein “Services”).

Schedule of Events:

Bid Post Date: Wednesday, March 4, 2026

Bidder’s Questions Due Date: Friday, March 20, 2026

Response to Bidder Questions Due: Friday, March 27, 2026

Bid Due Date: Thursday, April 2, 2026, by 2:00pm EST

Bidding Process: Hall County is now accepting sealed bids from

qualified Vendors (herein “Bidder” or “Vendor”) for the Services in the

County’s Purchasing Division on the fourth (4th) floor of the Hall County

Government Center, located at 2875 Browns Bridge Road, Gainesville,

GA 30504 until 2:00pm EST on Thursday, April 2, 2026. All bid packets

must be sealed and be time and date stamped by the Hall County

receptionist located on the 4th floor to be considered.

General Qualifications: Bidders must be in the regular business of

CAD solutions and related technologies. Bidders must be licensed

and insured in the State of Georgia.

Pre-Bid Meeting Address: Not required for this solicitation.

Term: It is the County’s intention to award one (1) firm for the Services

listed herein, for an initial one (1) year term, followed by four (4) additional

renewal options. Renewal options are not automatic nor guaranteed.

Questions: All communications must be directed solely to Andrew

Youngblood, Issuing Officer at andrew.youngblood@hallcounty.org for

questions or clarifications of the RFP requirements.

Addenda: If needed and in the best interest of the County, the Purchasing

Division may make an extension of the bidding period by a formal written

addendum and publicly posted on the County’s website. All addenda must

be signed by the Bidder and returned with the bid packet.

Proposal Documents: Bidders may obtain all submittal documents at no

cost via the County’s Website at https://www.hallcounty.org/Bids.aspx,

then click the link for “Cloud-Based CAD System” and download all required documents under

“Related Documents”. Any addenda will also be posted in this same area. Bidders are responsible

for checking the County’s website for addenda.

Bid Response: The County considers a bid response as an irrevocable offer, valid for a period

of one hundred twenty (120) days from submission. The County reserves the right to reject all

proposals, in full or part, and to negotiate fees, conditions, or other terms with the Bidder(s)

submitting the overall best scored proposal. The County reserves the right to cancel this RFP in

its entirety if in the best interest of the County. The County may waive nonmaterial irregularities,

informalities, and errors and may seek clarification of such.

Public Reading: Bid openings are open to the public and to Bidders. Bidders are not required to

attend but may do so. The Issuing Officer named herein, or another Purchasing team member,

will open and publicly read all Bidder’s company names and their locations on the date, time, and

at the address above. Cost is not required at this time.

Request for Clarification: The County reserves the right to request clarification or additional

information provided by any Bidder. The County may also request in-person or virtual

presentations, interviews, and may choose to enter into negotiations with potential Bidders as

needed.

Bid Retention: Bidders may not withdraw their bid after the bid opening. Bids must be valid for

one hundred twenty (120) calendar days. All forms, documents, and exhibits attached hereto must

be completed and returned with the bid. The County reserves the right to retain all proposals

submitted and use any idea(s) in a proposal regardless of contract award or not. The County shall

have the right to waive any informality or irregularity of immaterial deviation, omissions, and

clerical errors in any bid received.

Legally Binding Agreement: The County and the awarded Bidder shall enter into a formal

agreement; substantially in the form of the attached Exhibit B – Contract for Services. Contracts

are only valid if they are signed by the County’s Chairman of the Board of Commissioners, or

his/her designee, and the awarded Bidder. Bidders must sign the Exhibit B – Contract for Services

and submit it with their bid responses. All questions regarding the contract, redlines, and

exceptions must be submitted in writing to the Issuing Officer prior to the Bidders’ Questions Due

Date listed above. If there are no written objections or exceptions, then the County will understand

this as an affirmative acceptance of the Scope of Work as it is presented.

BID EVALUATION

Evaluation and Selection: The County will evaluate all submittals in accordance with the Official

Code of Hall County, Georgia 3.10, and as further detailed herein. The County will evaluate

proposals using a two-round process: Round 1 is the “Technical Qualifications Proposal” that

outlines the bidding firm’s qualifications, experience, and its approach to deliver the services. The

highest scoring bidders will then be “short listed” and invited to Round 2 to submit a more detailed

technical response for consideration. Bidders are not to submit a cost proposal until instructed to

do so in writing by the County.

Award Process: The County reserves the right to reject any or all bids, in whole or part, or to

select any Bidder, without liability on part of the County to the Bidder, to complete the described

work. The County intends to award the contract to one (1) company that it deems to be the most

responsible and responsive Bidder to perform all the work described herein. Lead times and

length of time to complete the work may also be a factor in award. The County will not make an

award of contract solely based on lowest cost bid, but also on approach, references,

qualifications, and other subjective criteria as the County may deem necessary and determine at

its sole discretion.

Technical Qualifications Evaluation: Bidders must answer all scored questions found on

Exhibit F – Scored Questions, which are weighted and will be scored by the County’s evaluation

committee. The County’s evaluation committee will score and assign point values to the answers.

The total maximum points are set at 1,000. The County has assigned an 80/20 split for scoring

points; eight hundred (800) points (80%) available for the Round 1 Technical Qualifications, and

two hundred (200) points (20%) available for Round 2. The Bidder with the highest total point

score closest to 1,000 will be the apparent contract award winner.

Unanswered questions will earn a 0-point score. The Bidder’s response should limit answers

directly to the questions asked. Each answer will be scored on a scale of twenty-five (25)

percentage points:

Excellent = 100%

Good = 75%

Adequate = 50%

Marginal = 25%

Poor = 0%

In addition to the space provided on Exhibit F – Scored Questions, Bidders may expand their

answers to the questions onto separate pages if needed with the question repeated at the top of

each page. Bidders may input “see attached” in the space provided next to each question.

Responses to the questions should be clear and concise. Where appropriate, Bidder’s should

show statistical information in a tabular chart format and textual information in bullet point format.

Summarize key points at the beginning of each answer. All quantitative material should include

complete assumptions and be supported by detailed schedules evidencing all calculations and

results.

Provide one-sided documents only. Do not include superfluous marketing brochures or

unnecessary promotional materials. These will not be evaluated. Address each specific question

with direct, detailed answers.

BIDDER RESPONSE

Technical Qualifications: Bidders must provide a total of five (5) hard paper copies of their

technical qualifications: one (1) marked “Original” and four (4) marked “Copy”. Submit all five (5)

hard paper copies in a sealed envelope(s).

Cost Proposal

Bidders are not to submit a cost proposal until instructed in writing by the County. Bidders who

submit a cost proposal without being instructed to do so will be disqualified from consideration.

Electronic signatures on bid documents are acceptable; however, hard copies of the bid response

are required, as stated above.

Digital Response

Bidders must provide their responses on one (1) USB drive.

Cost Evaluation: Bidders are not to submit a cost proposal until instructed in writing by the

County. Bidders who submit a cost proposal without being instructed to do so will be disqualified

from consideration.

Validation: Hall County requires that Bidders provide a cover letter with a signature by an officer

of the firm with the submittal to ensure its originality.

Mandatory Documents: Bidders must complete and return all forms, documents, and exhibits

attached herein with their bid proposals. Failure to do so may deem the proposal non-responsive

and the County may not evaluate it for award.

Non-Collusion Requirement (Cone-of-Silence): Bidders must not have contact of any nature

with other Bidders, County staff members (except for the Issuing Officer), consultants, elected

officials, nor County Commissioners during the RFP evaluation process. The County may deem

such as collusion, thus rendering the submission in violation of the Official Code of Hall County,

and therefore the County may deem the proposal as non-responsible and not evaluate the

proposal for an award.

By submitting a proposal, the Bidder represents and warrants that no official or employee of Hall

County Government has, in any manner, an interest, directly or indirectly, in the proposal or in the

contract which may be made under it, or in any expected profits to arise there from.

County Consultants: From time to time, the County may select an outside consultant at its own

discretion who will act under the direction of County’s Project Manager. The consultant will have

full authority to act on behalf of the County; however, the consultant may not solicit goods and

services on behalf of the County without prior written approval from the County. Contractors

MUST follow all specification sections prepared by the County’s consultant, and Contractors

MUST allow the consultant to inspect the work. The consultant for this solicitation is TSG Public

Safety Advisors, LLC.

Taxes: The County is exempt from State of Georgia Local Sales and Use Tax. The Bidder

understands and acknowledges that it is responsible for any sales and use taxes it may incur.

The Bidder will not charge or invoice the County any sales and use tax as a separate line item.

The Contractor may request a copy of the County’s Georgia Sales and Use Tax Exemption

Certificate.

Bonds: Not required.

Table of Contents

1.0 INTRODUCTION

2.0 STATEMENT OF NEED

3.0 GENERAL TERMS AND CONDITIONS

4.0 SCOPE OF WORK

5.0 EXPERIENCE AND QUALIFICATIONS

6.0 SUBMISSION OF PROPOSALS

7.0 RFP RESPONSE PREPARATION

8.0 SELECTION PROCESS

9.0 STEPS TO AWARD

10.0 EXHIBITS AND ATTACHMENTS

Commodity Codes

• NAICS 511210Software Publishers
• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services

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