Project Information

Bid Title

Temporary Staffing Services for Austin 311 and AE Utility

Issuing Agency

City of Austin

Location

Texas

Published Date

Aug 28, 2026

Closing Date

Sep 24, 2026

Government Level

State & Local

Status

Closed

Ref. #

RFP 1100 MTL3006

Original Source

Join to Access Full Details

Bid Inquiries

Join to Access Full Details

Bid Documents

Join to Access Full Details

Project Description

Solicitation Details

eResponse Instructions Subscribe Print PDF

Type:	Request For Proposals (RFP)
Status:	Open
Solicitation Number:	RFP 1100 MTL3006
Description:	Temporary Staffing Services for Austin 311 and AE Utility
Summary:	Temporary Staffing Services for the Contact Centers

Basic Information

Contact Information

Authorized Contact Names:
Solicitation Specific Questions:	Melissa Le (512) 974-1768 melissa.le@austintexas.gov
Small Minority Business Resources Questions:	Johnathan Williams (512) 9741295 smbrcompliancedocuments@austintexas.gov

Dates & Times

Important Solicitation Dates:
Solicitation Published:	08/03/2026 07:20 AM
Response Due:	Prior to 09/24/2026, 02:00 PM
Response Opening:	09/24/2026, 03:00 PM

Special Notes

Special Notes:

None Available

Attachments

Packet Download Files

Click on the Download All Files button below to download a folder which includes all files.
Click on the individual Download buttons below to download an individual file.
Downloading solicitation documents will not automatically subscribe you to this solicitation. If you would like to receive future updates for this solicitation please subscribe to the solicitation by clicking the Subscribe button at the top of this screen.

Download All Files

File Description	Type	Date
Addendum 3	pdf	08/28/2026	Download
Addendum 2	pdf	08/14/2026	Download
Addendum 1	pdf	08/07/2026	Download
Cover Page v3	pdf	08/28/2026	Download
Solicitation Instructions	docx	08/03/2026	Download
Terms and Conditions	docx	08/03/2026	Download
General Offer and Certifications	docx	08/03/2026	Download
Scope of Work V1	pdf	08/14/2026	Download
Price Sheet	xlsx	08/03/2026	Download
FACTA Affidavit of Compliance	pdf	08/03/2026	Download
Austin Energy Data Handling Controls	pdf	08/03/2026	Download
Network Connection Agreement	pdf	08/03/2026	Download
Policies Acknowledgements and Guidelines	pdf	08/03/2026	Download
City of Austin Telework Standards	pdf	08/03/2026	Download
Service Level Assessment (SLA) Sample Scorecard	xlsx	08/03/2026	Download
Job Descriptions	pdf	08/03/2026	Download

Commodities

Associated Commodities

Description	Code
Employment Agency and Search Firm Services (Includ	96130

Trade Summary

Description	Category	Code
Employment Agency And Search Firm Services (Includ	Non-professional	96130

Commodity Codes

• NAICS 561320Temporary Help Services

* Disclaimer: Government BidHub provides information on bids, RFPs (Requests for Proposals), and RFQs (Requests for Qualifications) solely for convenience and informational purposes. This site is not an official public notice board. For official details, responses, or inquiries, please contact the relevant government agency directly.