Project Information

Bid Title

SCADA SYSTEM INTEGRATOR SERVICES

Issuing Agency

City of Durham

Location

North Carolina

Published Date

Nov 17, 2025

Closing Date

Dec 19, 2025

Government Level

State & Local

Status

Closed

Ref. #

26-0107

Original Source

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Bid Documents

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Project Description

Bid Number:	26-0107
Bid Title:	SCADA SYSTEM INTEGRATOR SERVICES
Category:	Requests for Proposals/Qualifications and Services
Status:	Open

Description: **** Pre-submittal meeting date, time, via TEAMS:  Thursday December 4, 2025, at 10:00 AM Contact Ben Mason for TEAMS invite: For security reasons, you must enable JavaScript to view this E-mail address. **** **** RFP date, time, via EMAIL:  Friday December 19, 2025, by 3:00 PM - Send to: Ben Mason For security reasons, you must enable JavaScript to view this E-mail address. **** Publication Date/Time: 11/17/2025 8:00 AM Closing Date/Time: 12/19/2025 3:00 PM Contact Person: Ben Mason [email protected] Related Documents: SCADA System Integrator Services RFP

Attachment Preview

REQUEST FOR PROPOSALS

FOR

SCADA SYSTEM INTEGRATOR

SERVICES

DEPARTMENT OF WATER MANAGEMENT

CITY OF DURHAM

NORTH CAROLINA

NOVEMBER 2025

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COD SCADA System Integrator Services RFP

SELECTED CONTENTS

GENERAL INFORMATION

10. Date of RFP

20. Project Manager and Contact with City; Questions about this RFP.

DESCRIPTION OF PROJECT AND NATURE OF RFP

30. Project

40. Scope of Work

50. Compensation Amount and Schedule

60. Definitions in this RFP

70. Contract

80. Trade Secrets and Confidentiality

85. Reserved

90. Reserved

100. Insurance

110. Discretion of the City

SCHEDULE

120. Schedule

130. Keeping Proposals Open

140. Deadline to Submit Proposals

GETTING MORE INFORMATION ON THE PROJECT AND RFP PROCESS

150. Questions

160. Pre-submittal conferences, meetings, and site visits

170. Updates and revisions to RFP

EVALUATION CRITERIA

180. Evaluation Criteria

190. Team Qualifications

200. Project Experience and References

210. Team Location and Availability

220. Cost

230. Contract Workforce Diversity Questionnaire

240. Non-Collusion

CONTENTS OF PROPOSAL

250. Contents of Proposal

250.1 Contact information

250.2 Legal status

250.3 Team Qualifications

250.4 Project Experience and References

250.5 Team Location and Availability

250.6 Cost

250.7 Workforce Diversity Questionnaire

250.8 Methods

250.9 Compensation

250.10 Assumptions regarding City of Durham Actions and Participation

250.11 UBE Participation/Equal Business Opportunity Program

250.12 Small Local Business Enterprises (SLBEs)

250.13 Financial Condition, Insurance, and Taxes

250.14 Conflict of Interest

250.15 Non-collusion

COVER LETTER WITH PROPOSAL

260. Cover letter

270. Addendums

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COD SCADA System Integrator Services RFP

HOW TO SUBMIT A PROPOSAL

280. How to submit a proposal

290. Format

300. Reserved

310. Candidate to Bear Expense; No Claims against City

320. State Treasurer’s lists regarding Iran and Boycott of Israel

330. Notice Under the Americans with Disabilities Act (ADA)

340. Values of City of Durham

EXHIBITS

Exhibit A - Contract Template

Exhibit B – Workforce Diversity Questionnaire

Exhibit C – Pricing Proposal Forms

Exhibit D – Goods and Services Forms

Exhibit E - Non-Collusion Affidavit Form

Request for Proposal (RFP) from qualified firms to provide On-Call Supervisory Control and Data Acquisition (SCADA)

support and SCADA integration for Capital Improvement Plan (CIP) projects under the City of Durham’s Department of

Water Management for a term of three years, with the option of two additional one-year extensions at the City’s discretion.

10. Date of RFP: November 13th, 2025

20. Project Manager and Contact with City; Questions about this RFP.

If you have any concerns or questions about this RFP, please contact the Project Manager in writing at the email below:

Ben Mason

Utility Engineering

Department of Water Management

1600 Mist Lake Drive, Durham, NC 27704

919-560-4381 ext. 35284

Ben.Mason@durhamnc.gov

If you have concerns about this RFP that you believe are not being addressed by the project manager, please contact in

writing by email:

Lori Montgomery, PE

Senior Engineering Manager

Department of Water Management

1600 Mist Lake Drive, Durham, NC 27704

Lori.Montgomery@durhamnc.gov

DESCRIPTION OF PROJECT AND NATURE OF RFP

30. Project. Through this Request for Proposals (RFP), the City of Durham, Department of Water Management

(Department) is soliciting proposals from candidates to provide SCADA System Integrator Services.

The City owns and operates four treatment plants: Brown Water Treatment Plant (WTP), Williams WTP, North Durham

Water Reclamation Facility (WRF), and South Durham WRF. In addition, the City operates remote facilities including two

dams with pump stations, four elevated water storage tanks, two ground level water storage tanks, and sixty-five sewer lift

stations. Each of the treatment plants has an independent SCADA system which provides monitoring and control

capabilities. The treatment plant SCADA systems also monitor the other remotely located facilities in the system. The

control systems at the treatment plants utilize Allen-Bradley Logix Programmable Logic Controllers (PLCs), and the SCADA

system runs on Wonderware software, which collects data from the PLCs. The selected consultant will provide services for

maintaining and updating the system integration, software programming, and system architecture.

The following information will be provided to the selected firm, as available:

• Equipment Information

• SCADA Configuration

• SCADA Data Sets

• Record Drawings

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COD SCADA System Integrator Services RFP

• Control Strategy Specifications

The City will select one qualified candidate to be the On-Call SCADA Integrator using a qualification and price-based

selection process described in the Evaluation Criteria in this RFP. It is anticipated that the selected integrator will execute a

Governing Agreement with the City (Exhibit A), and supplemental service agreements (SSAs) will be executed as project

needs arise. Each SSA shall have a maximum professional services fee of $250,000. Specific projects have not been

identified at this time. The City makes no guarantee of a specific volume of work or total contracted amount arising from

the solicitation.

In addition to the On-Call services described above, the selected firm will also provide SCADA integrator services for capital

improvement program (CIP) projects requiring control system upgrades or additions. These services shall include but are

not limited to master planning, system design, project execution, functional testing, and training. The selected firm may

serve as a subcontractor to a prime contractor when providing SCADA Integrator services for large CIP projects.

40. Scope of Work. The City is soliciting candidates to provide On-Call SCADA and System Integrator support, and to

provide SCADA and system integrator services for CIP projects that require control system upgrades or additions.

1. On Call SCADA and System Integrator Support

The selected candidate shall provide as-needed SCADA integrator and control system support when requested by

the City. The following services are typical of what may be required from the System Integrator, but is not an

exclusive list:

a. Hardware Upgrades Selection, Installation and Support

b. Software Upgrades Selection, Installation and Support

c. Server Configuration Services

d. Developing, Maintaining and backing-up programs for PLCs, RTUs, and controllers

e. Performing archival backup of data

f. Development of SCADA application software (includes operator interface screens, tag and server

configuration, alarm notification, telemetry, and networking)

g. Uninterruptable Power backup systems testing, monitoring, and battery replacement

h. Historian information management and Data migration

i. Troubleshooting of instrumentation and control system components

j. Installation of updates and patches to operating systems and SCADA software as they become available

k. User Configuration Services

l. Training for City Personnel

m. Cybersecurity Services

n. 24/7 Emergency On-Call Services

2. CIP Project System Integrator Services

The selected candidate shall provide instrumentation and control engineering and system integrator services for

CIP Projects requiring process automation, SCADA, and control system upgrades or additions. The system

integrator shall participate in the planning, design, and construction phases of projects which may include

preliminary engineering reports, submitting process and operational control strategy recommendations,

submitting schematics and diagrams, submitting specifications for equipment, providing cost proposals and

submittals, providing and/or fabricating equipment, installation and programming of equipment.

Execution of a CIP project may include, but is not limited to:

a. Planning

b. System Design

c. Project Execution

d. Fabrication/Installation of SCADA systems

e. Functional Testing

f. Documented Check-out Process

g. Training and/or Training Manuals

h. As-needed additional services

50. Compensation Amount and Schedule. The contractor shall send invoices to the City on a monthly basis for the

amounts to be paid pursuant to this contract. Each invoice shall document, to the reasonable satisfaction of the City: such

information as may be reasonably requested by the City. Within thirty (30) days after the City receives an invoice, the City

shall send the contractor a check in payment for all undisputed amounts contained in the invoice. The City shall not be

obligated to pay the contractor any payment, fees, expenses, or compensation other than those authorized by this section,

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COD SCADA System Integrator Services RFP

The total project cost of the contract will be determined by the sum of the agreed upon costs of each SSA based upon

Exhibit C – Pricing Proposal Forms.

60. Definitions in this RFP: City, RFP, Proposal, Candidate, Contractor, Should. Unless the context indicates otherwise –

(a) The expressions “RFP,” “this RFP,” and “the RFP” refer to this document as it may be amended or updated. (b) “City”

and “city” mean the City of Durham. (c) The “proposal” or "Bid" is the response of a person, firm, or corporation proposing

to provide the services sought by this RFP. (d) The word “Candidate” or “candidate” is the person, firm, or corporation that

submits a proposal or that is considering submitting a proposal. (e) The word “Contractor” or “contractor” is the person,

firm, or corporation with which the City enters into a contract to provide the services sought by this RFP. That is,

“contractor” generally refers to a successful candidate that has obtained a fully executed contract with the City, while

“candidate” is generally reserved to the stage before a contract has been signed. (f) The word “should” is used to tell

candidates what the City thinks it wants and/or what the project manager thinks is best. Candidates that want to increase

the likelihood of being selected will, in general, do what the RFP says candidates “should” do, but failure to comply with all

“shoulds” will not necessarily and automatically result in rejection.

70. Contract. It is anticipated that the selected integrator will execute a Governing Agreement with the City (Exhibit A),

and supplemental service agreements (SSAs) will be executed as project needs arise. Each SSA shall have a maximum

professional services fee of $250,000. It is the City’s intention to use the Governing Agreement that is attached as Exhibit A,

modified and filled in to reflect the RFP and the proposal. If a candidate objects to any of the contract provisions, it should

state the objections in its proposal. Failure to provide objections creates an assumption that the candidate accepts all

standard City contract terms and conditions.

If federal assistance or funds are used in conjunction with the services provided by the candidate, clauses for contracts

involving federal financial assistance shall be incorporated into contract. The Candidate is required to be familiar with these

federal assistance clauses and to comply with them.

80. Trade Secrets and Confidentiality. As a general rule, all submissions to the City are available to any member of the

public. However, if materials qualify as provided in this section, the City will take reasonable steps to keep trade secrets

confidential.

Definitions.

In this section (Trade Secrets and Confidentiality) –

The term “candidate” includes the candidate as contractor (that is, after it is a party to a contract with the City).

The term “trade secret” means business or technical information, including but not limited to a formula, pattern,

program, device, compilation of information, method, technique, or process that:

a. Derives independent actual or potential commercial value from not being generally known or readily

ascertainable through independent development or reverse engineering by persons who can obtain economic

value from its disclosure or use; and

b. Is the subject of efforts that are reasonable under the circumstances to maintain its secrecy.

The existence of a trade secret shall not be negated merely because the information comprising the trade

secret has also been developed, used, or owned independently by more than one person, or licensed to other

persons.

The term “record” means all documents, papers, letters, maps, books, photographs, films, sound recordings, magnetic

or other tapes, electronic data-processing records, artifacts, or other documentary material, regardless of physical form

or characteristics, received by the City of Durham in connection with the candidate’s proposal.

(a) Designation of Confidential Records. To the extent that the candidate wishes to maintain the confidentiality

of trade secrets contained in materials provided to the City, the candidate shall prominently designate the

material with the words “trade secrets” at the time of its initial disclosure to the City. The candidate shall not

designate any material provided to the City as trade secrets unless the candidate has a reasonable and good-faith

belief that the material contains a trade secret. When requested by the City, the candidate shall promptly

disclose to the City the candidate’s reasoning for designating material as trade secrets; the candidate may need to

label parts of that reasoning as trade secrets. In providing materials to the City, the candidate shall make

reasonable efforts to separate those designated as trade secrets from those not so designated, both to facilitate

the City’s use of the materials and to minimize the opportunity for accidental disclosure. For instance, if only a

sentence or paragraph on a page is a trade secret, the page must be marked clearly to communicate that

distinction. To avoid mistake or confusion, it is generally best to have only trade secret information on a page and

nothing else on that page.

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COD SCADA System Integrator Services RFP

Commodity Codes

• NAICS 541330Engineering Services
• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services

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