Project Information

Bid Title

Parent Support Partner Services, RFQ 692021

Issuing Agency

Loudoun County

Location

Virginia

Published Date

Feb 17, 2026

Closing Date

Mar 25, 2026

Government Level

State & Local

Status

Closed

Ref. #

RFQ 692021

Original Source

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Bid Documents

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Project Description

Bid Number:	RFQ 692021
Bid Title:	Parent Support Partner Services, RFQ 692021
Category:	Procurement
Status:	Open

Description: The intent of this Request for Proposal (“RFP”) is for the County of Loudoun, Virginia (the “County”) to obtain proposals from qualified organizations to establish a contract or contracts through competitive negotiation for the provision of Parent Support Partner (PSP) services to individuals enrolled in the County’s Intensive Care Coordination (ICC)/High Fidelity Wraparound (HFW) program through the Department of Mental Health, Substance Abuse & Developmental Services (MHSADS). The County anticipates awarding a one (1) year contract with up to four (4) additional one (1) year renewal options for a maximum five (5) year contract for the services. The County reserves the right to award to multiple Offerors, depending on the quantity and quality of responses received. Publication Date/Time: 2/17/2026 12:50 PM Publication Information: Request for Proposal Closing Date/Time: 3/25/2026 4:00 PM Contact Person: Sadia Ferguson Please see the attached document RFQ 692021 for additional contact information. Download Available: See Related Documents Business Hours: 8:30 AM to 5:00 PM Related Documents: RFQ 692021 (PDF) View Solicitation Abstract (PDF)

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Loudoun County, Virginia

REQUEST FOR PROPOSAL

PARENT SUPPORT PARTNER SERVICES

ACCEPTANCE DATE:

RFP NUMBER:

ACCEPTANCE:

PLACE:

March 25, 2026 Prior to 4:00 p.m., “Atomic Time”

RFQ 692021

County of Loudoun, Procurement Division,

Government Center

1 Harrison Street, SE, 1st Floor

Drop Box labeled: Procurement Bids and Proposals

Leesburg, Virginia 20175

Requests for information related to this Proposal should be directed to:

Sadia Ferguson

Contracting Officer

(571)-627-7465

(703) 771-5097 (Fax)

E-mail address: sadia.ferguson@loudoun.gov

This document can be downloaded from our web site: www.loudoun.gov/procurement:

Issue Date: February 17, 2026

IF YOU NEED ANY REASONABLE ACCOMMODATION FOR ANY TYPE OF DISABILITY IN ORDER

TO PARTICIPATE IN THIS PROCUREMENT, PLEASE CONTACT THIS DIVISION AS SOON AS

POSSIBLE.

REQUEST FOR PROPOSAL

PARENT SUPPORT PARTNER SERVICES

SECTION/TITLE

PAGE

1.0 PURPOSE............................................................................................................ 3

2.0 COMPETITION INTENDED ................................................................................. 3

3.0 BACKGROUND INFORMATION......................................................................... 3

4.0 OFFEROR’S MINIMUM QUALIFICATIONS........................................................ 4

5.0 SCOPE OF SERVICES ....................................................................................... 5

6.0 TERMS AND CONDITIONS ................................................................................ 8

7.0 EVALUATION OF PROPOSALS: SELECTION FACTORS............................... 9

8.0 PROPOSAL SUBMISSION FORMAT ............................................................... 23

9.0 INSTRUCTIONS FOR SUBMITTING PROPOSALS ......................................... 25

10.0 PROPOSAL SUBMISSION FORMS ................................................................. 33

ATTACHMENT I HIPAA BUSINESS ASSOCIATE AGREEMENT………………………40

Prepared By: Sadia Ferguson

Contracting Officer

Date: February 17, 2026

PARENT SUPPORT PARTNER SERVICES

RFP #RFQ 692021

Page 2 of 43

PARENT SUPPORT PARTNER SERVICES

1.0 PURPOSE

The intent of this Request for Proposal (“RFP”) is for the County of Loudoun, Virginia (the

“County”) to obtain proposals from qualified organizations to establish a contract or contracts

through competitive negotiation for the provision of Parent Support Partner (PSP) services

to individuals enrolled in the County’s Intensive Care Coordination (ICC)/High Fidelity

Wraparound (HFW) program through the Department of Mental Health, Substance Abuse

& Developmental Services (MHSADS).

The County anticipates awarding a one (1) year contract with up to four (4) additional one

(1) year renewal options for a maximum five (5) year contract for the services.

The County reserves the right to award to multiple Offerors, depending on the quantity and

quality of responses received.

2.0 COMPETITION INTENDED

It is the County's intent that this RFP permits competition. It shall be the Offeror's

responsibility to advise the Purchasing Agent in writing if any language, requirement,

specification, etc., or any combination thereof, inadvertently restricts or limits the

requirements stated in this RFP to a single source. Such notification must be received by

the Purchasing Agent not later than fifteen (15) days prior to the date set for acceptance of

proposals.

3.0 BACKGROUND INFORMATION

3.1 Loudoun County

Loudoun County, Virginia, is located 25 miles west of Washington, DC, in the

Washington Metropolitan Area and provides a mix of suburban and rural living to

its residents. Since the construction of Dulles International Airport, new business

and residential development have dominated the County’s historical agricultural

economy. The County’s population nearly doubled in the 1990s; since 2000, the

County has been the fifth fastest growing county in the United States. The County

is known for its beautiful scenery, rich history, comfortable neighborhoods, and

high-quality public services. Its economy continues to grow and is responsible

for a considerable share of Northern Virginia’s job growth during the past few

years. Several major companies in the telecommunications, information, and

airline industries are in the County. It is also known for its outstanding public

school system.

3.2 MHSADS General Information

Mental Health, Substance Abuse and Developmental Services (MHSADS) has

served the community since July 1, 1973, as the public agency responsible for

planning, organizing, and providing recovery- oriented services to individuals

PARENT SUPPORT PARTNER SERVICES

RFP #RFQ 692021

Page 3 of 43

experiencing serious mental illness and substance use disorders, persons with

intellectual and developmental disabilities, and children with early developmental

delays. MHSADS is one (1) of forty (40) public organizations in Virginia working

with the Department of Behavioral Health and Developmental Services

(“DBHDS”). Programs are directly operated or provided by private organizations

licensed by DBHDS. MHSADS receives funding from the County, the

Commonwealth of Virginia, and grants from the federal government. MHSADS

is required by state code to charge for services, and a sliding fee scale is utilized.

The MHSADS also bills Medicaid, Medicare, and other insurance companies.

MHSADS observes County rules and regulations regarding financial

management, personnel management, and purchasing activities, and directly

operates contracts with many external parties for the provision of services.

MHSADS functions as part of the Loudoun County Human Services system and

partners with numerous Departments within Loudoun County Government, to

include the Department of Family Services (“DFS”), Health Department,

Sherriff’s Office, Juvenile Court Service Unit, and Community Corrections.

MHSADS offers varying combinations of the following core services:

A. Emergency Services

B. Mental Health and Substance Use Disorder Outpatient Services

C. Psychiatric and Medication Management Services

D. Support and Care Coordination Services (Case Management)

E. Employment and Day Support Services

F. Residential Services

G. Early Intervention Services

MHSADS supports individuals residing in a variety of settings throughout the

County. MHSADS seeks to refer individuals in need of Mental Health Support

Services (“MHSS”) throughout Loudoun County, Virginia, and may seek services in

locations in surrounding localities. Mental Health Skill-building Services are defined

as individualized training in functional skills and appropriate behavior related to the

individual's health and safety, activities of daily living, and use of community

resources; assistance with medication management; and monitoring health,

nutrition, and physical condition. Services are being offered to empower individuals

to achieve and maintain community stability and independence in the most

appropriate and least restrictive environment.

4.0 OFFEROR’S MINIMUM QUALIFICATIONS

Offerors must demonstrate that they have the resources and capability to provide the

materials and services as described herein. All Offerors must submit the documentation

indicated below with their proposal. Failure to provide any of the required documentation

shall be cause for proposal to be deemed non-responsible and rejected.

4.1 The following criteria shall be met in order to be eligible for this Contract. Offerors

shall:

PARENT SUPPORT PARTNER SERVICES

RFP #RFQ 692021

Page 4 of 43

A. Provide resumes of personnel or recruiting strategy for personnel,

specifically parents and/or guardians, who have “lived experience” in

supporting youth with behavioral health needs to provide the Parent Support

Partner (PSP) services.

B. Have an office located in Loudoun County or provide services in a private

setting within Loudoun County such as access to conference rooms and/or

office spaces and/or addresses that will afford privacy for any treatment

services. Offerors must include a copy of their current Business

Professional and Occupational License designating the County location in

the proposal submission.

C. Have at least three (3) years of experience in the delivery of behavioral

health services including, but not limited to, ICC, HFW and PSP services.

Offerors must include this information in the Reference section of the

proposal submission.

D. Provide personnel who have current training in Human Rights, Health

Insurance Portability and Accountability Act (HIPAA), Occupational Safety

and Health Administration (OSHA), behavior management/de-escalation,

and Cardiopulmonary Resuscitation (CPR) and First Aid, and the availability

to provide support and interventions. Offerors must include copies of the

aforementioned training certifications for those staff members in the

proposal submission.

5.0 SCOPE OF SERVICES

All proposals must be made on the basis of, and either meet or exceed, the requirements

contained herein.

5.1 PSP Program responsibilities. Contractor shall:

A. Provide services from 8:30am - 8:00pm, Monday-Friday to accommodate

the family’s schedule.

B. Receive referrals for individuals needing PSP services from MHSADS

during the business week via secure encrypted e-mail or e-fax.

1. Upon receipt of a referral from MHSADS, the Contractor shall make

contact with the individual within two (2) business days of referral.

2. Schedule/offer the first appointment to the individual within five

business (5) days from the date of referral received.

C. Provide PSP services for up to sixty (60) families at a time (an estimated

eighty (80) families per year) in the families’ homes and other natural

environments (i.e., community locations in Loudoun County).

D. Provide each family with up to fifteen (15) hours of PSP services per month.

E. Conduct at least two (2) face-to-face activities with the parent and/or youth

every thirty (30) days, for a minimum duration of forty-five (45) minutes. Face-

to-face activities may include but are not limited to:

PARENT SUPPORT PARTNER SERVICES

RFP #RFQ 692021

Page 5 of 43

Commodity Codes

• NAICS 541512Computer Systems Design Services

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