Project Information

Bid Title

RFP2M26-5 Citywide Shopping Cart Retrieval Services

Issuing Agency

City of Alhambra

Location

California

Published Date

Apr 27, 2026

Closing Date

May 26, 2026

Government Level

State & Local

Status

Closed

Ref. #

RFP2M26-5

Original Source

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Bid Documents

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Project Description

Bid Number:	RFP2M26-5
Bid Title:	RFP2M26-5 Citywide Shopping Cart Retrieval Services
Category:	Request For Proposals
Status:	Open

Description: RFP No. RFP2M26-5 Citywide Shopping Cart Retrieval Services The City of Alhambra is requesting proposals from qualified vendors to provide citywide shopping cart retrieval and return services for abandoned shopping carts taken from stores within the City. The City of Alhambra is seeking proposals from qualified vendors to provide efficient, reliable, and citywide shopping cart retrieval and return services. The selected vendor will support the City’s efforts to keep public areas free of abandoned shopping carts, provide timely responses to service requests, and maintain clear reporting regarding identified and unidentified cart activity. Services are expected to include regularly scheduled citywide sweeps and complaint-based and on-demand pickups. Respondents should use the information provided in this RFP to develop a work plan that addresses both identifiable and unidentifiable shopping carts. Scope of Services Proposals shall demonstrate the respondent’s qualifications, including key personnel, relevant experience performing similar services within the past five (5) years, and a work plan that, at a minimum, addresses the following: Remove all shopping carts located on City streets, sidewalks, alleys, and other public right-of-way areas. Collect, transport, and ensure proper handling and disposition of all retrieved shopping carts, including those that are unidentified or not attributed to a specific business, in accordance with applicable laws and regulations. Proposals shall describe how unidentified carts will be handled or disposed of. Retrieve all shopping carts throughout the City and return identifiable carts to the appropriate retail location. Operate services up to eight (8) hours per day, seven (7) days per week, 365 days per year, as needed to meet the requirements of this RFP. Respond to service requests for cart pickup within twenty-four (24) hours of notification. Maintain a local or toll-free phone number and a website and/or mobile application for City staff and the public to report abandoned shopping carts. Maintain and submit accurate monthly logs to the City, including date retrieved, location found, number of identified and unidentified carts collected, and the retail store to which identifiable carts were returned. Conduct citywide sweeps once per week consisting of one (1) eight (8) hour workday covering all public streets and alleys to ensure removal of abandon ed shopping carts. Contract Term The contract resulting from this RFP will be for a term of three (3) years. Anticipated Schedule The anticipated timeline for evaluating and selecting proposals is identified below. The City reserves the right to modify the schedule at its sole discretion, as needed. Activity Dates Release of Request for Proposals (RFP) Monday, April 27, 2026 Deadline to submit questions Monday, May 11, 2026 by 5:00 p.m. (PDT) Responses to questions posted on the City's website Wednesday, May 20, 2026 Deadline to submit proposals Tuesday, May 26, 2026 by 5:00 p.m. Review of proposals by City staff Week of June 1, 2026 Optional vendor interviews, if needed Monday, June 8, 2026 City Council award of contract Monday, June 22, 2026 Questions and Answers Period The City has attempted to provide all information available in this RFP, and no formal pre-proposal conference will be held. It is the responsibility of each respondent to review this RFP and request any necessary clarification during the Questions and Answers period before submitting a proposal. Questions regarding this RFP must be submitted by email to Fernando Perez-Garcia, Code Enforcement Supervisor, at For security reasons, you must enable JavaScript to view this E-mail address. . The subject line of the email must state: RFP No. RFP2M26-5: Citywide Shopping Cart Retrieval Services. All questions and requests for clarification must be received by the City no later than 5:00 p.m. (PDT) on Monday, May 11, 2026. Questions received after that time will not be answered. Responses to timely submitted questions will be compiled and posted on the City of Alhambra’s website https://www.alhambraca.gov/438/Bids-Notices-RFPs and will constitute the City’s official response to inquiries. Respondents shall not contact any City personnel, outside of the protocol established herein, with any questions or clarifications concerning this RFP from the release date until a selection is announced by the City. The City reserves the right to reject any proposal for violation of this provision. Proposal Submission To receive consideration, proposals must be received by the City of Alhambra Community Development Department no later than 5:00 p.m. (PDT) on Tuesday, May 26, 2026. Proposals shall be submitted in a sealed package. Late or incomplete proposals will be rejected. Faxed or emailed proposals will not be accepted. It is the responsibility of the respondent to ensure timely delivery. The City intends to award one contract for an initial term of three (3) years. Submission requirements are summarized below: One (1) signed and unbound original proposal. Three (3) bound copies of the proposal on 8½ x 11-inch paper with section separators clearly tabbed and labeled. One (1) USB flash drive containing one electronic PDF copy of all documents submitted. Proposals must be delivered no later than Tuesday, May 26, 2026 by 5:00 pm (PDT) to the following address: City of Alhambra - Community Development DepartmentATTN: Fernando Perez-Garcia, Code Enforcement Supervisor RFP No. RFP2M26-5111 South First StreetAlhambra, CA 91801 Publication Date/Time: 4/27/2026 12:00 AM Closing Date/Time: 5/26/2026 5:00 PM Related Documents: RFP2M26-5 Shopping Cart Retrieval

Attachment Preview

RFP No. RFP2M26-5 – Citywide Shopping Cart Retrieval Services

Table of Contents

Section

1. Introduction

2. Description of the City

3. Background

4. Purpose and Overview

5. Scope of Services

6. Contract Term

7. Anticipated Schedule

8. Questions and Answers Period

9. Proposal Contents

10. Proposal Submission

11. Evaluation and Award of Contract

12. General Requirements and Conditions

Attachments

Page

3

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Attachment 1: Agreement for Contract Services

Attachment 2: Service Questionnaire – Shopping Cart Retrieval Services

Attachment 3: City of Alhambra, CA Cart Containment Map, Spring 2026

Page 2

RFP No. RFP2M26-5 – Citywide Shopping Cart Retrieval Services

1. Introduction

The City of Alhambra is requesting proposals from qualified vendors to provide citywide shopping cart retrieval

and return services for abandoned shopping carts taken from stores within the City.

2. Description of the City

Incorporated in 1903, the City of Alhambra is situated on the western edge of the San Gabriel Valley region of Los

Angeles County. Known as “The Gateway to the San Gabriel Valley,” the City provides a small-town feel in a

central urban setting. The City encompasses approximately 7.6 square miles and shares boundaries with South

Pasadena and San Marino to the north, San Gabriel to the east, Monterey Park to the south, and the El Sereno

and University Hills neighborhoods of Los Angeles to the west. The City is readily accessible from Interstate 710

and Interstate 10.

The City of Alhambra is a full-service charter city operating under a council-manager form of government with five

(5) elected City Council members. The City has a population of approximately 80,279 residents and is a built-out

community with approximately 21,000 parcels and very little vacant land.

3. Background

The City of Alhambra currently contracts for shopping cart retrieval services to collect abandoned carts found

within the public right-of-way, including streets, sidewalks, alleys, and other publicly accessible areas throughout

the City. Additionally, shopping cart return services are provided.

Section 9.77.100 and 9.77110 of the Alhambra Municipal Code require every business that owns or provides carts

for the use of its customers within the City to install a physical shopping cart containment system. Compliance

levels and business locations vary throughout the City, which affects the volume and distribution of retrieval

activity. Currently, 16 businesses within the City have installed containment systems, and one has not.

Additionally, there is one business located outside of the northern border of the City that does not have a

containment system that we frequently have to service when carts are abandoned in Alhambra. To assist

respondents in understanding the service area, the City has included Attachment 3, Citywide Shopping Cart

Containment Map, identifying business locations and containment information for those businesses required to

have containment systems. Based on City records, approximately 100 carts are retrieved/returned per month.

4. Purpose and Overview

The City of Alhambra is seeking proposals from qualified vendors to provide efficient, reliable, and citywide

shopping cart retrieval and return services. The selected vendor will support the City’s efforts to keep public areas

free of abandoned shopping carts, provide timely responses to service requests, and maintain clear reporting

regarding identified and unidentified cart activity. Services are expected to include regularly scheduled citywide

sweeps and complaint-based and on-demand pickups. Respondents should use the information provided in this

RFP to develop a work plan that addresses both identifiable and unidentifiable shopping carts.

5. Scope of Services

Proposals shall demonstrate the respondent’s qualifications, including key personnel, relevant experience

performing similar services within the past five (5) years, and a work plan that, at a minimum, addresses the

following:

• Remove all shopping carts located on City streets, sidewalks, alleys, and other public right-of-way areas.

• Collect, transport, and ensure proper handling and disposition of all retrieved shopping carts, including those

that are unidentified or not attributed to a specific business, in accordance with applicable laws and

regulations. Proposals shall describe how unidentified carts will be handled or disposed of.

• Retrieve all shopping carts throughout the City and return identifiable carts to the appropriate retail location.

Page 3

RFP No. RFP2M26-5 – Citywide Shopping Cart Retrieval Services

• Operate services up to eight (8) hours per day, seven (7) days per week, 365 days per year, as needed to

meet the requirements of this RFP.

• Respond to service requests for cart pickup within twenty-four (24) hours of notification.

• Maintain a local or toll-free phone number and a website and/or mobile application for City staff and the

public to report abandoned shopping carts.

• Maintain and submit accurate monthly logs to the City, including date retrieved, location found, number of

identified and unidentified carts collected, and the retail store to which identifiable carts were returned.

• Conduct citywide sweeps once per week consisting of one (1) eight (8) hour workday covering all public

streets and alleys to ensure removal of abandoned shopping carts.

6. Contract Term

The contract resulting from this RFP will be for a term of three (3) years.

7. Anticipated Schedule

The anticipated timeline for evaluating and selecting proposals is identified below. The City reserves the right to

modify the schedule at its sole discretion, as needed.

Activity

Release of Request for Proposals (RFP)

Deadline to submit questions

Responses to questions posted on the City’s website

Deadline to submit proposals

Review of proposals by City staff

Optional vendor interviews, if needed

City Council award of contract

Dates

Monday, April 27, 2026

Monday, May 11, 2026, by 5:00 p.m. (PDT)

Wednesday, May 20, 2026

Tuesday, May 26, 2026, by 5:00 p.m. (PDT)

Week of June 1, 2026

Monday, June 8, 2026

Monday, June 22, 2026

8. Questions and Answers Period

The City has attempted to provide all information available in this RFP, and no formal pre-proposal conference

will be held. It is the responsibility of each respondent to review this RFP and request any necessary clarification

during the Questions and Answers period before submitting a proposal.

• Questions regarding this RFP must be submitted by email to Fernando Perez-Garcia, Code Enforcement

Supervisor, at fpgarcia@alhambraca.gov.

• The subject line of the email must state: RFP No. RFP2M26-5: Citywide Shopping Cart Retrieval

Services.

• All questions and requests for clarification must be received by the City no later than 5:00 p.m. (PDT) on

Monday, May 11, 2026. Questions received after that time will not be answered.

Responses to timely submitted questions will be compiled and posted on the City of Alhambra’s website

https://www.alhambraca.gov/438/Bids-Notices-RFPs and will constitute the City’s official response to inquiries.

Respondents shall not contact any City personnel, outside of the protocol established herein, with any questions

or clarifications concerning this RFP from the release date until a selection is announced by the City. The City

reserves the right to reject any proposal for violation of this provision.

Page 4

RFP No. RFP2M26-5 – Citywide Shopping Cart Retrieval Services

9. Proposal Contents

The response to this Request for Proposals (RFP) shall be bound and organized into the following sections, each

clearly tabbed and labeled. The proposal should be concise and avoid unnecessary duplication of marketing

materials.

A. Cover Letter

• The name of the submitting company/entity and its legal status (for example, nonprofit, partnership, LLC, or

corporation).

• The name, title, address, telephone number, and email address of the primary contact for the submitting

company/entity.

• The signature of an individual authorized to represent and legally bind the firm.

B. Scope of Services and Approach

• A clear statement demonstrating the respondent’s understanding of the requested services and describing

the proposed methodology, work plan, and approach. Refer to Section 5, Scope of Services.

C. Consultant Experience and Qualifications

• A list of shopping cart retrieval projects completed within the past five (5) years that demonstrate the firm’s

expertise and capabilities, with emphasis on work for public agencies or municipalities.

• A brief profile of the firm outlining its mission, core competencies, and relevant experience in shopping cart

retrieval services.

D. Team Members

• An organizational chart identifying key team members and their titles and responsibilities.

• The names and contact information of key representatives assigned to this contract.

• The primary point of contact who will serve as the main liaison with City staff and oversee the work.

E. References

• A minimum of three (3) public agency references for current or recently completed contracts involving

similar services within the past five (5) years.

• For each reference, include the name of the agency, a brief description of the contract scope and services

performed, contract dates, and the name and phone number of a person who may be contacted as a

reference.

F. Proposed Fee

• A comprehensive cost proposal valid for one hundred eighty (180) days from the proposal due date.

• A yearly not-to-exceed amount and a breakdown of costs by task, including any subcontractor costs, hourly

rates, and anticipated hours of work, if applicable.

G. Service Questionnaire

• A fully completed Attachment 2, Service Questionnaire – Shopping Cart Retrieval Services.

10. Proposal Submission

To receive consideration, proposals must be received by the City of Alhambra Community Development

Department no later than 5:00 p.m. (PDT) on Tuesday, May 26, 2026. Proposals shall be submitted in a sealed

Page 5

Commodity Codes

• NAICS 333924Industrial Truck, Tractor, Trailer, and Stacker Machinery Manufacturing

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