Customer Relationship Management (CRM)

Project Information

Bid Title: Customer Relationship Management (CRM)
Issuing Agency: Maricopa Community Colleges
Location: Arizona
Published Date: Feb 21, 2025
Closing Date: Apr 1, 2025
Government Level: State & Local
Status: Closed
Ref. #: RFP 3583-10
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Project Description: Project: Customer Relationship Management (CRM)

Ref. #: RFP 3583-10

Type: RFP

Status:
Open

Open Date: Feb 21st 2025, 11:00 AM MST

Intent to Bid Due Date: Apr 1st 2025, 3:00 PM MST

Questions Due Date: Mar 7th 2025, 5:00 PM MST

Close Date: Apr 1st 2025, 3:00 PM MST

Project Description: The Maricopa County Community College District (MCCCD) seeks proposals from qualified vendors to provide a Customer Relationship Management (CRM) system to enhance marketing, streamline student communications, and support engagement from inquiry and throughout the student's academic journey. As a foundational component of MCCCD’s student experience and success strategy, the CRM will enable personalized engagement and communication, improving marketing, recruitment, admissions, advisement, and retention processes across its 10 colleges.
Commodity Codes: NAICS 541511Custom Computer Programming Services
NAICS 541512Computer Systems Design Services
NAICS 541611Administrative Management and General Management Consulting Services
NAICS 541613Marketing Consulting Services

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