Project Information

Bid Title

Risk Management Information System

Issuing Agency

City of Norfolk

Location

Virginia

Published Date

Jan 7, 2026

Closing Date

Jan 20, 2026

Government Level

State & Local

Status

Closed

Ref. #

10980-0-2026

Original Source

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Bid Inquiries

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Bid Documents

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Project Description

Project ID: 10980-0-2026

Title: Risk Management Information System

Addenda: 5

Release Date: 11/14/2025

Due Date: 1/20/2026

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Risk Management Information System

Last updated by Addendum #5 on Jan 8, 2026 3:10 AM See what changed

Finance

20800

Project ID: 10980-0-2026

Release Date: Friday, November 14, 2025

· Due Date: Tuesday, January 20, 2026 2:00pm

Posted Friday, November 14, 2025 10:05am

All dates & times in Eastern Time

Draft Response No Bid12 days, 17 hours, 52 minutes

Post Information

Posted At:Fri, Nov 14, 2025 10:05 AM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No

Overview

Summary

The City of Norfolk (“City”) is seeking Risk Management Information Software (“RMIS”, “Software” or “System”). The City is interested in a cloud-based solution that includes implementation, training, and ongoing maintenance and licensing.

Background

The City’s Department of Finance’s Risk Management Division (“Division”) is responsible for coordinating claims and litigation, loss prevention/loss control, subrogation efforts, and City-owned commercial insurance programs. Additionally, the Division administers and analyzes a variety of insurance and risk mitigation techniques designed to protect and maintain the financial integrity of City-owned assets. Currently, the Division has a software program, MyCOI, that manages certificates of insurance but provides no other services. The Division manages claims both internally via SharePoint folders, as well as with the assistance of a third-party administrator. These claims are tracked and summarized each year for the purposes of actuarial reporting. Additionally, subrogation matters, policy renewals, and premium payments are handled internally and tracked via Excel and/or SharePoint folders. Incident reports are currently submitted through Laserfiche or on paper forms from City venues. Lastly, the Division works with both the City Attorney’s Office and Human Resources Safety Division regarding claim management, investigations and inspections, and completion of annual audit reports.

Timeline

Release Project Date:

November 14, 2025

Question Submission Deadline:

November 24, 2025, 5:00pm

Question Response Deadline:

December 30, 2025, 5:00pm

Proposal Submission Deadline:

January 20, 2026, 2:00pm

Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541513Computer Facilities Management Services
• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 541690Other Scientific and Technical Consulting Services

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