Project Information

Bid Title

Website and Intranet Support and Maintenance Services

Issuing Agency

City of Los Angeles

Location

California

Published Date

Aug 28, 2026

Closing Date

Sep 18, 2026

Government Level

State & Local

Status

Closed

Ref. #

231664

Original Source

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Bid Documents

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Project Description

Opportunity ID	231664
Organization	City of Los Angeles
Department	Information Technology Agency
Stage	Open
Contact Name	Mei Ly
Contact Email	mei.ly@lacity.org
Category	Personal Services
Bid Method	Whole Item
Type	TOS - Task Order Solicitation
Description	The LAFD requires a qualified contractor to provide technical support, maintenance, and enhancement services for its public-facing website (lafd.org) and internal Department Intranet. These systems are critical for community information and Internal administrative resources. The select contractor shall perform the following core services:• ADA Compliance: Monthly audits and remediation using Siteimprove/Monsido to ensure 508 compliance.• Hosting Support: Management of the Acquia hosted environment, including Drupal module updates, security patches, and PHP updates.• Technical Support: Second-level support for LAFD Subject Matter Experts (SME’s), training for content coordinators, and 24/7 on-call emergency support.• 3rd Party Integration: Assist with the integration process for platforms including Everbridge (Alert/Red Flag), Vimeo, GIS, and JotForm.• Enhancements: Up to 48 hours per month of base-level system enhancements.• System Migration/Upgrades (As-Needed): Technical planning, methodology development, and execution of major Drupal platform version migrations or environment upgrades if required during the contract term.

Prime NAICS
Prime NAICS	Industry
54151: Computer Systems Design and Related Services	Professional, Scientific, and Technical Services
541519: Other Computer Related Services	Professional, Scientific, and Technical Services
541511: Custom Computer Programming Services	Professional, Scientific, and Technical Services
541512: Computer Systems Design Services	Professional, Scientific, and Technical Services
541513: Computer Facilities Management Services	Professional, Scientific, and Technical Services
541: Professional, Scientific, and Technical Services	Professional, Scientific, and Technical Services
541430: Graphic Design Services	Professional, Scientific, and Technical Services

Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services

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