Project Information

Bid Title

Online Utility Billing and Payment Portal

Issuing Agency

City of Milpitas

Location

California

Published Date

Jul 20, 2026

Closing Date

Aug 24, 2026

Government Level

State & Local

Status

Closed

Ref. #

26-211

Original Source

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Bid Inquiries

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Bid Documents

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Project Description

Project ID: 26-211

Title: Online Utility Billing and Payment Portal

Addenda: 0

Release Date: 7/20/2026

Due Date: 8/24/2026

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Online Utility Billing and Payment Portal

Request For Proposal

Finance

20429 , 20800 , 20810 , 20811 , 20836 ... show all

Project ID: 26-211

Release Date: Monday, July 20, 2026

· Due Date: Monday, August 24, 2026 12:00pm

Posted Monday, July 20, 2026 2:10pm

All dates & times in Pacific Time

Draft Response No Bid34 days, 17 hours, 48 minutes

Post Information

Posted At:Mon, Jul 20, 2026 2:10 PM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No

Overview

Summary

Through this Request for Proposal (RFP), the City of Milpitas (City) is seeking a qualified vendor to provide an off-the-shelf, highly configurable online utility billing and payment portal for its water utility customers. The self-service portal will provide City customers with an easy to use, secure, web-based platform where they can view, manage, and pay their utility bills online. After customers opt into receiving electronic notifications, the portal software will send them alerts when a new invoice is posted to their account and reminders when bills are due and past due. Through the portal, customers will also be able to review their account information and activity and pay their bills using multiple payment methods.

See the Scope of Work and additional RFP information and attachments for more details.

Timeline

Release Date:

July 20, 2026

Question Submission Deadline:

August 3, 2026, 12:00pm

Proposal Submission Deadline:

August 24, 2026, 12:00pm

Commodity Codes

• NAICS 511210Software Publishers
• NAICS 518210Data Processing, Hosting, and Related Services
• NAICS 541219Other Accounting Services
• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services

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