Library Automated Patron Notification and Renewal Telephone System

Project Information

Bid Title: Library Automated Patron Notification and Renewal Telephone System
Issuing Agency: City of Irving
Location: Texas
Published Date: Mar 13, 2026
Closing Date: Apr 2, 2026
Government Level: State & Local
Status: Closed
Ref. #: 3B003-26C
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Project Description: Bid Information

Type Informal Bid

Status Issued

Number 3B003-26C (Library Automated Patron Notification and Renewal Telephone System)

Issue Date & Time 3/13/2026 08:30:00 AM (CT)

Close Date & Time 4/2/2026 03:30:00 PM (CT)

Question Cut Off Date 3/25/2026 12:00:00 PM (CT)

Notes
The City of Irving Library Department is seeking a solution for handling automated telephone notifications to library patrons and inbound call handling, including an automated item renewal service/information line.

Any questions or requests for clarification should be submitted under the questions tab in this online solicitation. The responses will be posted after consultation with the appropriate department personnel. If the responses necessitate a significant change to the specifications, an addendum will be issued.

The City of Irving strongly encourages bidders to submit their response to this bid electronically. Please call the individual listed on the bid if you require assistance with this submittal. Electronic bidding will eliminate errors and unnecessary work and is more friendly to the environment. Your cooperation is greatly appreciated

Contact Information

Name Chantel L. Winfield, Purchasing Agent

Address 835 W. Irving Blvd
Irving, TX 75060 USA

Phone (972) 721-7723

Fax

Email cwinfield@IrvingTX.gov

Bid Documents

Document name Format

Bid Invitation (please login to view this document) Acrobat / PDF BINVAVL 9015807

Bid Attachments

File Name Description File Size

11 items in 1 pages

3B003-26C - Library Automated Patron Notification&Renewal Telephone Sys Specs. final.pdf (please login to view this document) 3B003-26C - Library Automated Patron Notification&Renewal Telephone Sys Specs 99 KB 336266 7271957

A-1 - Standard Terms and Conditions FINAL rev. 5.21.20.pdf (please login to view this document) A-1 - Standard Terms and Conditions 175 KB 336266 7268534

B-1 - General Instructions to Bidders rev. 8.1.24.pdf (please login to view this document) B-1 - General Instructions to Bidders 116 KB 336266 7268537

B-2 - Special Instructions to Best Value Bidders rev. 7.19.24.pdf (please login to view this document) B-2 - Special Instructions to Best Value Bidders 115 KB 336266 7268588

C-1 - Conflict of Interest Instructions rev. 10-2015.pdf (please login to view this document) C-1 - Conflict of Interest Instructions 112 KB 336266 7269191

C-2 - Conflict of Interest Questionnaire rev. 10-2015.pdf (please login to view this document) C-2 - Conflict of Interest Questionnaire 459 KB 336266 7269198

D-1 - Standard Insurance Requirements Rev 7.7.21.pdf (please login to view this document) D-1 - Standard Insurance Requirements 135 KB 336266 7269233

D-4 - Insurance Affidavit.pdf (please login to view this document) D-4 - Insurance Affidavit 109 KB 336266 7269261

E-1 - Environmental Commitment & Compliance.pdf (please login to view this document) E-1 - Environmental Commitment & Compliance 59 KB 336266 7269265

F1 - Good Faith Effort Program Overview 8.8.25.pdf (please login to view this document) F1 - Good Faith Effort Program Overview 794 KB 336266 7269271

H-7-M - Standard Contract & Acknowledgement - Services rev. 6.5.23.pdf (please login to view this document) H-7-M - Standard Contract & Acknowledgement - Services 149 KB 336266 7269276
Commodity Codes: NAICS 541511Custom Computer Programming Services
NAICS 541512Computer Systems Design Services
NAICS 541519Other Computer Related Services
NAICS 811213Communication Equipment Repair and Maintenance

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Type	Informal Bid
Status	Issued
Number	3B003-26C (Library Automated Patron Notification and Renewal Telephone System)
Issue Date & Time	3/13/2026 08:30:00 AM (CT)
Close Date & Time	4/2/2026 03:30:00 PM (CT)
Question Cut Off Date	3/25/2026 12:00:00 PM (CT)
Notes	The City of Irving Library Department is seeking a solution for handling automated telephone notifications to library patrons and inbound call handling, including an automated item renewal service/information line. Any questions or requests for clarification should be submitted under the questions tab in this online solicitation. The responses will be posted after consultation with the appropriate department personnel. If the responses necessitate a significant change to the specifications, an addendum will be issued. The City of Irving strongly encourages bidders to submit their response to this bid electronically. Please call the individual listed on the bid if you require assistance with this submittal. Electronic bidding will eliminate errors and unnecessary work and is more friendly to the environment. Your cooperation is greatly appreciated

Name	Chantel L. Winfield, Purchasing Agent
Address	835 W. Irving Blvd Irving, TX 75060 USA
Phone	(972) 721-7723
Fax
Email	cwinfield@IrvingTX.gov

Library Automated Patron Notification and Renewal Telephone System

Project Information

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