Project Information

Bid Title

Inbound Financial Aid Call Center Services

Issuing Agency

Tarrant County College District

Location

Texas

Published Date

Apr 23, 2026

Closing Date

May 19, 2026

Government Level

State & Local

Status

Closed

Ref. #

RFP#26-005

Original Source

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Bid Documents

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Project Description

Project: Inbound Financial Aid Call Center Services

Ref. #: RFP#26-005

Type: RFP

Status:

Open

Open Date: Apr 23rd 2026, 12:00 AM CDT

Questions Due Date: May 6th 2026, 5:00 PM CDT

Close Date: May 19th 2026, 2:00 PM CDT

Project Description: The purpose of this Request for Proposal (RFP) is to procure inbound Financial Aid Call Center Services that provide responsive, accurate, secure, and compliant support for student financial aid inquiries across a multi-campus college environment.
The College is seeking proposals from qualified vendors with a demonstrated track record in higher education environments. Proposed services must align with the scope of work and operational requirements included in this RFP, support District-approved systems and workflows, and provide cost-effective, measurable service delivery that enhances student support and institutional responsiveness.

Commodity Codes

• NAICS 541611Administrative Management and General Management Consulting Services

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