Project Information

Bid Title

Telehealth Technologies

Issuing Agency

Alabama Department of Mental Health

Location

Alabama

Published Date

Jan 26, 2026

Closing Date

Feb 23, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Telehealth Technologies—Due by 2 p.m. on February 23, 2026

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STATE OF ALABAMA

DEPARTMENT OF MENTAL HEALTH

RSA UNION BUILDING

100 N. UNION STREET

POST OFFICE BOX 301410

MONTGOMERY, ALABAMA 36130-1410

www.mh.alabama.gov

January 26, 2026

RFP 2026-08

Dear Vendor:

The Alabama Department of Mental Health (ADMH) is soliciting proposals to provide telehealth

technologies/equipment. Request for Proposals (RFP) will be accepted until 2:00 pm on Monday,

February 23, 2026.

The submission of a proposal does not guarantee the award of a contract. Any contract resulting from the

proposal is not effective until it has received all required governmental approvals and signatures. In

addition, the selected vendor shall not begin performing work under this contract until notified to do so by

the departmental contracting agent.

When submitting a proposal, please read the entire RFP document and return your proposal in the

requested format. All proposals should be submitted in ink or typed and contain an original signature.

Submissions should be delivered to:

AL Department of Mental Health

Office of Contracts & Purchasing

100 North Union Street, Suite 570

Montgomery, AL 36104

MAILING NOTE: Proposals may be sent via Regular US Postal Service (USPS) Mail,

Express/Overnight USPS Mail, commercial delivery service such as FedEx or UPS, or hand delivered by

the closing date and time. Emailed or faxed responses are NOT accepted. Also, please note: All US

Postal mail, including express/overnight mail that is dispatched to any State agency is processed thru the

State mail facility before it is forwarded to the appropriate State agency. By using the USPS, you assume

the risk of delay that may result in your proposal being received late and therefore being determined to be

untimely. All proposals received untimely will not be reviewed. Postmarks of the date mailed are

insufficient; the proposal must physically be received at the listed office by the date and time specified

regardless of the delivery service used. RFPs that are improperly submitted or received late* will be

documented for record and will not be returned nor will the bidder be notified.

*Late: any submission received AFTER the specified RFP closing date and time.

Sincerely,

Sundra Courtland

Sundra Courtland

Office of Contracts & Purchasing

Organization:

ALABAMA DEPARTMENT OF MENTAL HEALTH (ADMH)

RFP Closing Date & Time: 2:00 pm on Monday, February 23, 2026

Review the mailing note.

RFP Contact Info:

Sundra Courtland

ADMH

Office of Contracts & Purchasing

RSA Union Building

100 North Union Street, Suite 570

Montgomery, AL 36104

Telephone Number (334) 353-7440

Email: sundra.courtland@mh.alabama.gov

MAILING NOTE:

Proposals may be sent via Regular US Postal Service (USPS) Mail, Express/Overnight USPS Mail,

commercial delivery service such as FedEx or UPS, or hand delivered by the closing date and time.

Emailed or faxed responses are NOT accepted. Also, please note: All US Postal mail, including

express/overnight mail that is dispatched to any State agency is processed thru the State mail facility

before it is forwarded to the appropriate State agency. By using the USPS, you assume the risk of delay

that may result in your proposal being received late and therefore being determined to be untimely. All

proposals received untimely will not be reviewed. Postmarks of the date mailed are insufficient; the

proposal must physically be received at the listed office by the date and time specified regardless of the

delivery service used. RFPs that are improperly submitted or received late* will be documented for

record and will not be returned nor will the bidder be notified.

*Late: any submission received AFTER the specified RFP closing date and time.

ADDITIONAL INFORMATION

1. Who may respond to this RFP? Vendors of telehealth equipment.

2. Who may not respond to this RFP? Employees of ADMH and current State employees.

3. In order to transact business in the State of Alabama all businesses domestic and foreign must be

registered with the Alabama Secretary of State Office. (Domestic means within the State of

Alabama. Foreign means out-of-state.) Website: www.sos.alabama.gov

4. If contracted with the State of Alabama, all vendors must enroll and actively participate in E-Verify.

Website: https://www.e-verify.gov/

5. ALL vendor payments are processed thru the State of Alabama Accounting and Resource System

(STAARS). All vendors must register with STAARS Vendor Self Service. Website:

https://procurement.staars.alabama.gov/webapp/PRDVSS1X1/AltSelfService

6. The ADMH reserves the right to reject any and all proposals if RFP instructions are not adhered to,

such as: received after deadline (see mailing note), requested # of submissions not received.

7. Specify facility of interest (if applicable and listed). Each facility will determine the contract

vendor for their location.

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8. Filing of Protests; Resolution; Administrative Review.

(a)(1) A bona fide prospective bidder or offeror who is aggrieved in connection with the solicitation of

a contract may file a notice of intent to protest with the Chief Procurement Officer within five (5)

calendar days after the date the solicitation is issued, or after the date any amendment to the solicitation

is issued if the amendment is at issue. After filing a notice of intent to protest, the bona fide prospective

bidder or offeror shall have seven (7) calendar days to submit a formal written protest.

(2)a. Except as provided in paragraph b., a bona fide actual bidder or offeror who is aggrieved in

connection with the intended award or the award of a contract may file a notice of intent to protest with

the Chief Procurement Officer within five (5) calendar days after the date of the award or the date of

the notice of intent to award, whichever is earlier, is posted in accordance with this article. After filing

a notice of intent to protest, the bona fide actual bidder or offeror shall have seven (7) calendar days to

submit a formal written protest. The Chief Procurement Officer may award the contract at issue if he

or she does not receive the notice of intent to protest within the five-day period.

b. A matter that could have been raised under subdivision (1) as a protest of the solicitation may not be

raised as a protest of the award or intended award of a contract.

(3) A notice of intent to protest filed under subdivision (1) or (2) shall be in writing, filed with the Chief

Procurement Officer, state the intent to protest, and state the grounds of the protest and the relief

requested with enough particularity to give notice of the issues to be decided.

(b) The Chief Procurement Officer or his or her designee may settle and resolve the protest of a bona

fide actual or prospective bidder or offeror concerning the solicitation or award of a contract in

accordance with rules adopted under this article.

(c) If the protest is not resolved by mutual agreement within 10 days after the protest is filed, the Chief

Procurement Officer shall commence an administrative review of the protest and issue a decision in

writing within 14 days after the review.

(d) A copy of the decision under subsection (c) shall be mailed or otherwise provided immediately to

the protester and any other party intervening.

(e) A decision under subsection (c) shall be final and conclusive, unless fraudulent or unless a party

adversely affected by the decision appeals administratively to the Director of Finance in accordance

with Section 41-4-164.

(f)(1) Except as provided in subdivision (2), in the event of a timely protest under subsection (a) or an

appeal under Section 41-4-164, the state may not proceed further with the solicitation or with the award

of the contract until five days after notice of the final decision is provided to the protester.

(2) Notwithstanding subdivision (1), a solicitation or award of a protested contract may proceed without

delay if the Chief Procurement Officer, after consultation with the head of the using agency or the head

of a purchasing agency, makes a written determination that the solicitation or award of the contract

without further delay is necessary to protect the best interests of the state.

Records Request: ADMH recognizes and supports the public’s right to inspect/request copies of public

records in accordance with State law. Many public records and resources are available on the ADMH

website: www.mh.alabama.gov for review. Anyone seeking copies of records and/or information from

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ADMH must complete a records request form. The form is located on ADMH website at

www.mh.alabama.gov for review and completion.

Submit RFP responses: Four (4)—1 original, 2 copies, and 1 complete copy on a USB flash drive.

Via Regular mail

AL Department of Mental Health

Office of Contracts & Purchasing

RSA Union Building

100 N. Union Street, Suite 570

Montgomery, AL 36104

Via Courier

AL Department of Mental Health

Office of Contracts & Purchasing

RSA Union Building

100 N. Union St., Suite 570

Montgomery, AL 36104

Request for Proposals Standard Terms and Conditions

1. Authority

Division 4 of the Department of Finance Administrative Code (Chapters 355-4-1 through 355-

4-6), effective October 1, 2022, is incorporated by reference and made a part of this document.

To view the relevant provisions of the Administrative Code, visit our website

https://purchasing.alabama.gov/

2. Prohibited Contacts; Inquiries regarding this RFP

From the Release Date of this Request for Proposal (hereafter referred to as RFP) until a

contract is awarded, parties that intend to submit or have submitted a Proposal, are prohibited

from communicating with any members of the Soliciting Party’s Team for this transaction

who may be identified herein or after the Release Date, or other employees or representatives

of the Soliciting Party regarding this RFP or the underlying transaction except the designated

contact(s).

3. Nonresponsive Proposals

Any Proposal that does not satisfy requirements of the RFP may be deemed non-responsive

and may be disregarded without evaluation. Supplemental information, including information

necessary to clarify a proposal, may be required from any Proposer.

4. Changes to RFP; Changes to Schedule

The Soliciting Party reserves the right to change or interpret the RFP prior to the Proposal

Due Date. Changes will be communicated to those parties receiving the RFP who have not

informed the Soliciting Party’s designated contact that a Proposal will not be submitted.

Changes to the deadline or other scheduled events may be made by the Soliciting Party as it

deems to be in its best interest. Review the RFP Schedule of Events.

5. Expenses of Proposal

A Proposer will not be reimbursed for any expenses incurred in preparation of a proposal.

6. Rejection of Proposals

The State reserves the right to reject any and all proposals and cancel this Request if, in its

sole discretion, it deems such action to be in its best interest.

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7. The Final Terms of the Engagement

Issuance of this RFP in no way constitutes a commitment by the State to award a contract.

The final terms of engagement for the service provider will be set out in a contract which will

be effective upon its acceptance by the State as evidenced by the signature thereon of its

authorized representative. Provisions of this RFP and the accepted Proposal may be

incorporated into the terms of the engagement should the State so dictate. Notice is hereby

given that there are certain terms standard to commercial contracts in private sector use which

the State is prevented by law or policy from accepting, including indemnification and holding

harmless a party to a contract or third parties, consent to choice of law and venue other than

the State of Alabama, methods of dispute resolution other than negotiation and mediation,

waivers of subrogation and other rights against third parties, agreement to pay attorney’s fees

and expenses of litigation, and some provisions limiting damages payable by a vendor,

including those limiting damages to the cost of goods or services.

8. Choice of Law; Venue

This Contract will be governed by laws of the State of Alabama and the sole venue for

litigation and alternative dispute resolution activities will be the City of Montgomery in the

State of Alabama. No other court shall have jurisdiction.

9. Not to Constitute a Debt of the State

The terms and commitments contained in the solicitation, or any contract resulting from this

solicitation, shall not constitute a debt of the State of Alabama, the incurring of which is

prohibited by Section 213 of the Official Recompilation of the Constitution of Alabama, 1901,

as amended.

10. Proration

Any provision of a contract resulting from this bid to the contrary notwithstanding, in the event

of failure of the State to make payment hereunder as a result of partial unavailability, at the

time such payment is due of such sufficient revenues of the State to make such payment

(proration of appropriated funds for the State having been declared by the governor pursuant

to Section 41-4-90 of the Code of Alabama 1975), the supplier shall have the option, in

addition to the other remedies of the contract, of renegotiating the contract (extending or

changing payment terms or amounts) or terminating the contract.

11. Non-appropriation of funds

Section 41-4-144(c) of the Code of Alabama 1975 states: “(c) When funds are not

appropriated or otherwise made available to support continuation of performance in a

subsequent fiscal period, the contract shall be cancelled, and the supplier shall be reimbursed

for the reasonable value of any non- recurring costs incurred but not amortized in the price of

the supplies or services delivered under the contract. The cost of cancellation may be paid

from any appropriations available for that purpose.”

12. Dispute Resolution

In the event of any dispute between the parties arising from this solicitation and any agreement

with a dispute involving the payment of money, supplier’s sole remedy is the filing of a claim

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Commodity Codes

• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services

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