Project Information

Bid Title

RFP: Utility Invoice Production and Distribution Services

Issuing Agency

City of Aurora

Location

Illinois

Published Date

Jul 9, 2025

Closing Date

Jul 16, 2025

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Project ID:

Title: RFP: Utility Invoice Production and Distribution Services

Addenda: 2

Release Date: 6/23/2025

Due Date: 7/16/2025

Post Information

Posted At:Mon, Jun 23, 2025 10:30 AMSealed Bid Process:Yes (Bids Sealed / Pricing Sealed)Private Bid:No

Overview

Summary

The City of Aurora seeks proposals for a technical services partner to provide utility invoicing, delinquency notification and distribution services based on industry best practices. The proposers must have the experience, capabilities and qualified available staff to provide Utility Invoice Production and Distribution Services for the Water Billing Division.

Background

The City is responsible for the bi-monthly invoicing of approximately 50,500 residential and commercial utility accounts. The City cycles through the 50,500 bi-monthly invoices by sending approximately 6,300 weekly. The City invoices for an environmental refuse disposal fee, storm water management fee, long term control plan fee, basic availability charges and water consumption. The majority of invoices and payments are all processed electronically, however a lockbox service is utilized to process all mailed in payments. The City also average approximately 1,850 delinquency notifications notifications weekly. These two files are produced separately and submitted weekly.

Timeline

Release Project Date:

June 23, 2025

Question Submission Deadline:

July 11, 2025, 4:00pm

Response Submission Deadline:

July 16, 2025, 11:00am

Commodity Codes

• NAICS 512110Motion Picture and Video Production

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