THE VOICE OF YOUR CUSTOMER, LLC

Website: Company Website

Address: 2259 Gilbert Ave, Cincinnati, Ohio, 45206-2514

Phone: (513) 281-3228

Contact Person: CRYSTAL KENDRICK

Legal Structure: LLC

Year Established: 2007

Business Type: Service (100 %)

Certification Type: 8(a), HUBZone Certification

Sales/Service Area: Dominican Republic; Ghana; Guatemala; Mexico

Principals: 1. Crystal L. Kendrick, President

Ownership: Black American, Other Minority Owned, Self-Certified Small Disadvantaged Business, Economically Disadvantaged Women-Owned Small Business, Women-Owned Small Business, Woman Owned

Products & Services

The Voice of Your Customer designs customized marketing programs that offer instant information regarding the experiences, preferences and behaviors of niche markets, allowing business leaders to immediately implement desired objectives.

Our research and training facilities, call center, and community partnerships enable us to assist our clients to create raving fans and to increase profitability by improving employee retention and building a competitive advantage.

Keywords

  • Survey Research
  • Assessments
  • Ethnographic
  • Facilitations
  • Focus Groups
  • Interviews
  • Mock Juries
  • Online Research
  • Mystery Observations
  • Program Compliance
  • Secret Shopping
  • Discrimination
  • Testing
  • Operations Audits
  • Business Training
  • Media Campaigns
  • Niche
  • Underserved
  • Populations

NAICS Code(s)

  • 541611: Administrative Management and General Management Consulting Services
  • 541612: Human Resources and Executive Search Consulting Services
  • 541613: Marketing Consulting Services
  • 541618: Other Management Consulting Services
  • 541820: Public Relations Agencies

Contract History

Name: Department of Health and Human Services

Contract: 212-2011-M-39681

Start: 07/13/2011

End: 09/30/2012

Value: 12,325

Contact: Thomas Cunningham

Phone: 513-533-8325

Name: Federal Trade Commission

Contract: Intl Calling Card

Start: 01/28/2008

End: 08/01/2009

Value: $65,000

Contact: Tracey Thomas

Phone: 202-326-2704

Name: State of Ohio

Contract: AA Male Tobacco

Start: 04/01/2007

End: 07/01/2008

Value: $60,000

Contact: Tracy Clopton

Phone: 614-466-2273

Name: Cincinnati Metropolitan Sewer District

Contract: Brand Research

Start: 06/01/2008

End: 11/25/2008

Value: $25,000

Contact: Tony Parrot

Phone: 513-244-5122

Name: Hamilton (OH) County

Contract: HIP Loan Media Progr

Start: 04/01/2007

End: 08/01/2007

Value: $12,000

Contact: Patrick Hanrahan

Phone: 513-946-8234

Name: City of Cincinnati

Contract: Minority Media Campa

Start: 02/01/2008

End: 05/30/2008

Value: $7,000

Contact: Bernadette Watson

Phone: 513-861-6033

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