I4 NOW SOLUTIONS, INC.

Website: Company Website

Address: 2064 Oakwood Dr, Troy, Michigan, 48085-3892

Phone: (248) 930-1792

Fax: 248-856-1260

Contact Person: BALA MURTHY

Legal Structure: Subchapter S Corporation

Year Established: 2009

Business Type: Research and Development (20 %), Service (80 %)

Certification Type: 8(a)

Sales/Service Area: Australia; Austria; Bahrain; Bermuda; Belgium; Bahamas, The; Belize; Brazil; Canada; China; Cayman Islands; Cyprus; Denmark; Dominican Republic; France; Germany; Greece; Hong Kong; Hungary; Iceland; India; Israel; Italy; Japan; Korea, Republic of; Kuwait; Lebanon; Monaco; Oman; Malaysia; Netherlands; Norway; New Zealand; Poland; Portugal; Qatar; Philippines; Saudi Arabia; South Africa; Singapore; Sweden; Switzerland; United Arab Emirates; Trinidad and Tobago; United Kingdom; British Virgin Islands; Vatican City

Principals: 1. Bala Murthy, President

Ownership: Other Minority Owned, Self-Certified Small Disadvantaged Business, Subcontinent Asian American

Products & Services

i4 Now Solutions, Inc.(i4), has been providing the highest quality IT/Professional Services, Call Centers, Records and Document Management, Print/Mail Services, Imaging/ Digitizing Document Services, Data Intake & Learning Management solutions to the Federal Government clients. Our breadth of capability, ample resources, and solid past performance sets us apart as a small business front-runner capable of providing innovation and management services to our clients. i4 has handled over 700,000 inbound/outbound calls, over 100,000 data intake & applications management, 1.5 million inbound/outbound mail. i4 provides end-to-end contracts close-out and acquisition management support. i4 provides one stop shop for IT infrastructure architecture & integration, procurement of IT Hardware & Software from its strategic suppliers including Dell, RedHat, Oracle, Barracuda, Cisco, F5 & Rackmount.

Mailing Equipment, Mail Metering, High Capacity Folders / Inserters, High Capacity Color Printing, Printers, Copying, Scanning, Cloud Computing, High Storage, Document Management. Bala Murthy (Bala) President at i4, provides technology and business leadership focusing on lean, flexible technical architectures resulting in relevant, technical savvy and affordable IT solutions. Bala is a seasoned business leader specializing in business and IT solutions that solve business problems and exceed organizational objectives within the various multi-functional disciplines. He has a passion for innovation and creativity and is results-driven. Some of the projects Bala has led, include the design and deployment of large-scale federated ID management solutions, portal content, eLearning, document management solutions and large business process re-engineering programs. Bala holds MS from Carnegie Mellon University, MBA from the University of Pittsburgh, ITIL, PMP and advanced ITIL certifications.

Keywords

  • Call Center
  • Help Desk
  • Enterprise Contact Centers
  • Foia
  • Scanning/ Indexing
  • Records Digitization
  • Mail Room
  • Printing
  • Folding/inserting
  • Archiving/ Records Storage
  • Acquisition Management/ Contracts Closeout
  • It Hardware/ Software Services
  • Warehouse & Logistics Services
  • Human Resources Support
  • Document Management
  • System Security Plan/ Iv&v
  • Itil/ Program & Project Management
  • Process Engineering
  • Elearning & Mobile Applications
  • Lean Six Sigma
  • Cmmi & Pmp & Fisma Compliance

NAICS Code(s)

  • 541219: Other Accounting Services
  • 541430: Graphic Design Services
  • 541511: Custom Computer Programming Services
  • 541512: Computer Systems Design Services
  • 541513: Computer Facilities Management Services
  • 541519: Other Computer Related Services
  • 541611: Administrative Management and General Management Consulting Services
  • 541612: Human Resources and Executive Search Consulting Services
  • 541613: Marketing Consulting Services
  • 541614: Process, Physical Distribution, and Logistics Consulting Services
  • 541618: Other Management Consulting Services
  • 541620: Environmental Consulting Services
  • 541690: Other Scientific and Technical Consulting Services
  • 541990: All Other Professional, Scientific, and Technical Services
  • 561110: Office Administrative Services
  • 561210: Facilities Support Services
  • 561320: Temporary Help Services
  • 561410: Document Preparation Services
  • 561421: Telephone Answering Services
  • 561422: Telemarketing Bureaus
  • 561599: All Other Travel Arrangement and Reservation Services
  • 561611: Investigation Services
  • 611420: Computer Training
  • 611430: Professional and Management Development Training
  • 611691: Exam Preparation and Tutoring

Contract History

Name: USDA-FNS-SNAP Call Center, Intake, Print/Mail

Contract: AG-3198-C-14-0020

Start: 09/15/2014

End: 03/15/2016

Value: $4,569,091

Contact: Claudia Mazurett

Phone: 585-967-8570

Name: SBA/OCA IT Hardware & IT Software

Contract: SBAHQ14C0019

Start: 02/14/2014

End: 02/13/2019

Value: $1,025,978

Contact: Nick Liu

Phone: 202-401-1469

Name: US Patent & Trademarks - Contracts Closeout Svces

Contract: DOC50PAPT1500023

Start: 05/01/2015

End: 04/30/2020

Value: $879,842

Contact: Cynthia Gardner

Phone: 571-272-3262

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