PEARL INTERACTIVE NETWORK LLC

Website: Company Website

Address: 1103 Schrock Rd Ste 109, Columbus, Ohio, 43229-1177

Phone: (380) 223-2427

Fax: 614-559-6652

Contact Person: CARI BARKER

Legal Structure: LLC

Year Established: 2004

Business Type: Service (100 %)

Principals: 1. Merry Korn, Owner

Ownership: Black American, Other Minority Owned, Self-Certified Small Disadvantaged Business

Products & Services

Pearl Interactive Network (Pearl) is a HUBZone-Certified, Woman Owned Small Business providing multichannel contact center services and administrative services for Federal clients. For 16 years Pearl has specialized in consultative, compassionate, and often complex interactions supporting beneficiaries, employees and citizens in healthcare and government services. Pearl is repeatedly recognized by clients and partners for consistently exceeding performance expectations while giving hiring preference to people with barriers to work such as skilled and talented veterans, disabled veterans, military spouses, people with disabilities and people living in geographically challenged areas. Pearl is headquartered in Columbus, OH, and operates large-scale contact centers out of brick and mortar facilities and virtually.

VOIP over IP phone systems

Keywords

  • Contact Center Services; Enrollment
  • Claims Management
  • Scheduling
  • Referrals; Nurses
  • Care Navigation
  • Counseling; Help Desk Support

NAICS Code(s)

  • 512191: Teleproduction and Other Postproduction Services
  • 522320: Financial Transactions Processing, Reserve, and Clearinghouse Activities
  • 522390: Other Activities Related to Credit Intermediation
  • 524114: Direct Health and Medical Insurance Carriers
  • 524292: Third Party Administration of Insurance and Pension Funds
  • 541330: Engineering Services
  • 541513: Computer Facilities Management Services
  • 541519: Other Computer Related Services
  • 541611: Administrative Management and General Management Consulting Services
  • 541612: Human Resources and Executive Search Consulting Services
  • 541618: Other Management Consulting Services
  • 541690: Other Scientific and Technical Consulting Services
  • 541910: Marketing Research and Public Opinion Polling
  • 541990: All Other Professional, Scientific, and Technical Services
  • 561320: Temporary Help Services
  • 561410: Document Preparation Services
  • 561421: Telephone Answering Services
  • 561422: Telemarketing Bureaus
  • 561439: Other Business Service Centers (including Copy Shops)
  • 561440: Collection Agencies
  • 561499: All Other Business Support Services
  • 611710: Educational Support Services
  • 621111: Offices of Physicians (except Mental Health Specialists)
  • 621498: All Other Outpatient Care Centers
  • 621610: Home Health Care Services
  • 621999: All Other Miscellaneous Ambulatory Health Care Services
  • 623990: Other Residential Care Facilities
  • 624190: Other Individual and Family Services

Contract History

Name: Maximus Federal

Contract: CMS CCO

Start: 06/01/2013

End: 05/31/2031

Value: $75,000,000

Contact: Richard Graybill

Phone: 602-718-1269

Name: Novitas Solutions, Inc.

Contract: CMS MAC A/B

Start: 12/01/2021

End: 05/31/2026

Value: 24,300,000

Contact: Gayeta Porter

Phone: 717-526-3459

Name: Optum

Contract: VA CCN

Start: 12/22/2020

End: 09/30/2026

Value: 9,300,000.00

Contact: Sam Holland

Phone:

Name: Health Net Federal Services

Contract: TRICARE Managed Care

Start: 01/24/2022

End: 12/31/2025

Value: 4,000,000

Contact: Desiree Brown

Phone:

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