TURNKEY SOLUTIONS LLC

Website: Company Website

Address: 7937 The Lakes Dr, Fairburn, Georgia, 30213-7400

Phone: (404) 936-3550

Contact Person: DONA FRANKLIN

Legal Structure: LLC

Year Established: 2002

Business Type: Service (100 %)

Certification Type: 8(a)

Principals: 1. Dona Franklin, President

Ownership: Black American, Other Minority Owned, Self-Certified Small Disadvantaged Business, Economically Disadvantaged Women-Owned Small Business, Women-Owned Small Business, Woman Owned

Products & Services

Turnkey Solutions is a nationally recognized call center consulting firm providing results-driven strategies that save time and money. We ensure you have the right technology, streamline your processes and provide customized training solutions.

Keywords

  • Call Center
  • Call Center Training
  • Consulting
  • Customer Service
  • Training
  • Contact Center
  • Process Mapping
  • Process
  • Process Consulting
  • Strategic Planning
  • Leadership Training
  • Process Optimization
  • Project Management
  • Process Improvement

NAICS Code(s)

  • 541511: Custom Computer Programming Services
  • 541512: Computer Systems Design Services
  • 541519: Other Computer Related Services
  • 541611: Administrative Management and General Management Consulting Services
  • 541613: Marketing Consulting Services
  • 541618: Other Management Consulting Services
  • 561320: Temporary Help Services
  • 561421: Telephone Answering Services
  • 561422: Telemarketing Bureaus
  • 611420: Computer Training

Contract History

Name: City of Atlanta 311

Contract: ATL311

Start: 02/23/2012

End: 02/28/2014

Value: $500,000.00

Contact: Myesha Good, Customer Service Delivery Manager

Phone: 404-546-7327

Name: City of Grand Rapids 311

Contract: GR311

Start: 03/01/2012

End: 07/01/2012

Value: $225,000.00

Contact: Becky Jo Glover, GR 311 Manager

Phone: 616-456-3118

Name: Customer Service Workshops for Clayton County, GA

Contract: 2021100030

Start: 10/15/2020

End: 10/15/2021

Value: $130,000.00

Contact: Pamela Ambles

Phone: 770-477-3240

Name: City of East Point, GA City-wide Employee Customer Service Training

Contract: 2023-1802

Start: 11/01/2022

End: 06/30/2024

Value: $74,230.00

Contact: Deron King

Phone: 404-270-6355

Name: City of Atlanta On-Call IT Services

Contract: FC-7034-A

Start: 05/19/2015

End: 05/18/2020

Value: 760000

Contact: Benita Joseph

Phone: 404-546-1194

Name: Continuity of Operations Plan for De Soto, TX

Contract: N/A

Start: 04/07/2014

End: 10/20/2014

Value: 47,300

Contact: Mr. Isom Cameron

Phone: 214-797-0676

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