AURORA TECHNOLOGY SOLUTIONS LLC
Website: Company Website
Address: 2113 Blue Mockingbird Ln, Dumfries, Virginia, 22026-2841
Phone: (703) 307-2062
Fax: 800-962-9217
Contact Person: LUWANNA CLARK
Legal Structure: LLC
Year Established: 2020
Business Type: Research and Development (20 %), Service (80 %)
Certification Type: 8(a) Joint Ventrure
Principals: 1. Luwanna Clark, Managing Partner
Ownership: Black American, Other Minority Owned, Self-Certified Small Disadvantaged Business, Women-Owned Small Business Joint Venture, Economically Disadvantaged Women-Owned Small Business Joint Venture, Economically Disadvantaged Women-Owned Small Business, Women-Owned Small Business, Woman Owned
Products & Services
Aurora Technology Solutions is an 8(a) certified small business, on STARS III, that delivers engineering support, program management & administration, and information technology services. We've helped customers implement Enterprise IT Modernization Strategies to ensure a reliable infrastructure that supports their agency mission. Our strategic insight through Data Governance / Management, Design Process & System Architecture, and Agile Project Management has enabled increased reliability and scaleability in support of mission critical tasks. Our experience has been rooted in IT Services/Help desk support, but our support has expanded to technical focus areas like IT Strategic Planning, Enterprise Infrastructure Support, and Information Sharing & Reporting. Our expertise within emerging technologies and support at various technology levels enables us to support an agency's need to modernize, innovate, and defend their Information Technology (IT) infrastrucuture.
With the rapid pace of change in technology, Aurora proactively seeks to stay ahead of the curve in order to implement solutions that are on time, within budget, and in scope. We enable federal agency employees to focus on their mission by providing proactive digital workplace services such as IT service management, contact center support and network administration. We help increase productivity and utility, while driving down costs by operating omni-channel / multi-channel contact centers supporting 24/7 business demands. At the Tier I & Tier II levels we provide help desk support (break fix), technical refresh, and incident management, ensuring high-availabiltity and continuity of operations (COOP). Our Tier II & Tier III engineers have a wide range of experience in system operations and maintenance (O&M), security solutions, communication systems, network management services, and enterprise architecture solutions to minimize down-time experienced by end users.
Keywords
- Managed Service Provider (msp)
- Issue Resolution
- Automated Security Updates
- Monitoring
- Change Request
- System Patching & Upgrades
- Onsite
- Remote
- Inbound
- Outbound
- Ai/ml
- Call Center
- Cloud
- Desktop
- Laptop
- Byod
- Cloud Migration
- Data
- Itsm/itil
- Sharepoint
- M365
- Service Desk
- Business Continuity
- Analytics
- Azure
NAICS Code(s)
- 517410: Satellite Telecommunications
- 518210: Data Processing, Hosting, and Related Services
- 541330: Engineering Services
- 541511: Custom Computer Programming Services
- 541512: Computer Systems Design Services
- 541513: Computer Facilities Management Services
- 541519: Other Computer Related Services
- 541611: Administrative Management and General Management Consulting Services
Contract History
Name: Acquisition Support Services Blanket Purchase Agreement (BPA)
Contract: DOL
Start: 06/17/2022
End: 02/22/2024
Value: $4,428,294
Contact: Available upon request
Phone:
Name: Defense Logistics Agency J6 Enterprise Technology Services (JETS)
Contract: DoD
Start:
End:
Value: Contract Vehicle
Contact: Available upon request
Phone:
Name: GSA Multiple Award Schedule (MAS)
Contract: GSA
Start:
End:
Value: Contract Vehicle
Contact: Available upon request
Phone:
Name: CIO-SP3 GWAC MAC IDIQ
Contract: HHS
Start:
End:
Value: Contract Vehicle
Contact: Available upon request
Phone:
Name: Information Technology Enterprise Solutions - 3 Services (ITES-3S) MAC IDIQ
Contract: DoD
Start:
End:
Value: Contract Vehicle
Contact: Available upon request
Phone:
Name: SeaPort Next Generation MAC IDIQ
Contract: DoD
Start:
End:
Value: Contract Vehicle
Contact: Available upon request
Phone:
Name: 8(a) STARS III GWAC IDIQ - a Best in Class Contract Vehicle
Contract: GSA
Start:
End:
Value: Contract Vehicle
Contact: Available upon request
Phone:
Name: Law Enforcement Analysis, Reporting & Data Analysis Services w/AI
Contract: DHS
Start: 08/21/2014
End: 11/20/2019
Value: $3,540,504
Contact: Available upon request
Phone:
Name: Policy / Standard Operating Procedures (SOP) Development Services
Contract: DOT
Start: 09/27/2022
End: 09/26/2024
Value: $933,056
Contact: Available upon request
Phone:
Name: Strategic Business Services: Analysis, Training Design/Dev & Project Management
Contract: DHS
Start: 08/02/2016
End: 09/30/2022
Value: $55,000,000
Contact: Available upon request
Phone:
Name: ISSO Support Services for Appauth, Cloud Factory 2, SharePoint, and ServiceNow
Contract: DHS
Start: 12/22/2021
End: 12/21/2022
Value: $1,635,389
Contact: Available upon request
Phone:
Name: Enterprise Architecture (EA) Program Support Services
Contract: DHS
Start: 03/29/2017
End: 12/10/2021
Value: $2,600,000
Contact: Available upon request
Phone:
Name: Program and Project Management
Contract: DHS
Start:
End:
Value: $2,700,000
Contact: Available upon request
Phone:
Name: Data Governance Environment Development Support for Federal Staff Activities
Contract: DHS
Start: 09/28/2018
End: 03/31/2021
Value: $2,860,261
Contact: Available upon request
Phone:
Name: Info Sharing & Reporting (ISR), SME Support & Systems Operations Servicess (SOS)
Contract: DHS
Start: 08/21/2014
End: 11/20/2019
Value: $3,857,917
Contact: Available upon request
Phone:
Name: Data Analytics Support for the IT Asset Management Unit
Contract: DOJ
Start: 09/26/2017
End: 05/25/2022
Value: $13,282,251
Contact: Available upon request
Phone:
Name: ISS Enterprise Infrastructure Support
Contract: DOD
Start: 09/30/2022
End: 09/29/2027
Value: $38,987,891
Contact: Available upon request
Phone:
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