AURORA TECHNOLOGY SOLUTIONS LLC

Website: Company Website

Address: 2113 Blue Mockingbird Ln, Dumfries, Virginia, 22026-2841

Phone: (703) 307-2062

Fax: 800-962-9217

Contact Person: LUWANNA CLARK

Legal Structure: LLC

Year Established: 2020

Business Type: Research and Development (20 %), Service (80 %)

Certification Type: 8(a) Joint Ventrure

Principals: 1. Luwanna Clark, Managing Partner

Ownership: Black American, Other Minority Owned, Self-Certified Small Disadvantaged Business, Women-Owned Small Business Joint Venture, Economically Disadvantaged Women-Owned Small Business Joint Venture, Economically Disadvantaged Women-Owned Small Business, Women-Owned Small Business, Woman Owned

Products & Services

Aurora Technology Solutions is an 8(a) certified small business, on STARS III, that delivers engineering support, program management & administration, and information technology services. We've helped customers implement Enterprise IT Modernization Strategies to ensure a reliable infrastructure that supports their agency mission. Our strategic insight through Data Governance / Management, Design Process & System Architecture, and Agile Project Management has enabled increased reliability and scaleability in support of mission critical tasks. Our experience has been rooted in IT Services/Help desk support, but our support has expanded to technical focus areas like IT Strategic Planning, Enterprise Infrastructure Support, and Information Sharing & Reporting. Our expertise within emerging technologies and support at various technology levels enables us to support an agency's need to modernize, innovate, and defend their Information Technology (IT) infrastrucuture.

With the rapid pace of change in technology, Aurora proactively seeks to stay ahead of the curve in order to implement solutions that are on time, within budget, and in scope. We enable federal agency employees to focus on their mission by providing proactive digital workplace services such as IT service management, contact center support and network administration. We help increase productivity and utility, while driving down costs by operating omni-channel / multi-channel contact centers supporting 24/7 business demands. At the Tier I & Tier II levels we provide help desk support (break fix), technical refresh, and incident management, ensuring high-availabiltity and continuity of operations (COOP). Our Tier II & Tier III engineers have a wide range of experience in system operations and maintenance (O&M), security solutions, communication systems, network management services, and enterprise architecture solutions to minimize down-time experienced by end users.

Keywords

  • Managed Service Provider (msp)
  • Issue Resolution
  • Automated Security Updates
  • Monitoring
  • Change Request
  • System Patching & Upgrades
  • Onsite
  • Remote
  • Inbound
  • Outbound
  • Ai/ml
  • Call Center
  • Cloud
  • Desktop
  • Laptop
  • Byod
  • Cloud Migration
  • Data
  • Itsm/itil
  • Sharepoint
  • M365
  • Service Desk
  • Business Continuity
  • Analytics
  • Azure

NAICS Code(s)

  • 517410: Satellite Telecommunications
  • 518210: Data Processing, Hosting, and Related Services
  • 541330: Engineering Services
  • 541511: Custom Computer Programming Services
  • 541512: Computer Systems Design Services
  • 541513: Computer Facilities Management Services
  • 541519: Other Computer Related Services
  • 541611: Administrative Management and General Management Consulting Services

Contract History

Name: Acquisition Support Services Blanket Purchase Agreement (BPA)

Contract: DOL

Start: 06/17/2022

End: 02/22/2024

Value: $4,428,294

Contact: Available upon request

Phone:

Name: Defense Logistics Agency J6 Enterprise Technology Services (JETS)

Contract: DoD

Start:

End:

Value: Contract Vehicle

Contact: Available upon request

Phone:

Name: GSA Multiple Award Schedule (MAS)

Contract: GSA

Start:

End:

Value: Contract Vehicle

Contact: Available upon request

Phone:

Name: CIO-SP3 GWAC MAC IDIQ

Contract: HHS

Start:

End:

Value: Contract Vehicle

Contact: Available upon request

Phone:

Name: Information Technology Enterprise Solutions - 3 Services (ITES-3S) MAC IDIQ

Contract: DoD

Start:

End:

Value: Contract Vehicle

Contact: Available upon request

Phone:

Name: SeaPort Next Generation MAC IDIQ

Contract: DoD

Start:

End:

Value: Contract Vehicle

Contact: Available upon request

Phone:

Name: 8(a) STARS III GWAC IDIQ - a Best in Class Contract Vehicle

Contract: GSA

Start:

End:

Value: Contract Vehicle

Contact: Available upon request

Phone:

Name: Law Enforcement Analysis, Reporting & Data Analysis Services w/AI

Contract: DHS

Start: 08/21/2014

End: 11/20/2019

Value: $3,540,504

Contact: Available upon request

Phone:

Name: Policy / Standard Operating Procedures (SOP) Development Services

Contract: DOT

Start: 09/27/2022

End: 09/26/2024

Value: $933,056

Contact: Available upon request

Phone:

Name: Strategic Business Services: Analysis, Training Design/Dev & Project Management

Contract: DHS

Start: 08/02/2016

End: 09/30/2022

Value: $55,000,000

Contact: Available upon request

Phone:

Name: ISSO Support Services for Appauth, Cloud Factory 2, SharePoint, and ServiceNow

Contract: DHS

Start: 12/22/2021

End: 12/21/2022

Value: $1,635,389

Contact: Available upon request

Phone:

Name: Enterprise Architecture (EA) Program Support Services

Contract: DHS

Start: 03/29/2017

End: 12/10/2021

Value: $2,600,000

Contact: Available upon request

Phone:

Name: Program and Project Management

Contract: DHS

Start:

End:

Value: $2,700,000

Contact: Available upon request

Phone:

Name: Data Governance Environment Development Support for Federal Staff Activities

Contract: DHS

Start: 09/28/2018

End: 03/31/2021

Value: $2,860,261

Contact: Available upon request

Phone:

Name: Info Sharing & Reporting (ISR), SME Support & Systems Operations Servicess (SOS)

Contract: DHS

Start: 08/21/2014

End: 11/20/2019

Value: $3,857,917

Contact: Available upon request

Phone:

Name: Data Analytics Support for the IT Asset Management Unit

Contract: DOJ

Start: 09/26/2017

End: 05/25/2022

Value: $13,282,251

Contact: Available upon request

Phone:

Name: ISS Enterprise Infrastructure Support

Contract: DOD

Start: 09/30/2022

End: 09/29/2027

Value: $38,987,891

Contact: Available upon request

Phone:

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