SINGLECOMM LLC
Website: Company Website
Address: 2810 N Parham Rd Ste 250, Henrico, Virginia, 23294-4424
Phone: (800) 510-8010
Contact Person: SCOTT SWANSON
Legal Structure: LLC
Year Established: 2014
Business Type: Service (100 %)
Principals: 1. Michael Puccinelli, CEO 2. Kurt Mashcoff, CIO
Ownership: Veteran
Products & Services
SingleComm is a web hosted contact center platform utilizing WebRTC and AWS. All our systems our inhouse developed to act as a single pane of glass for your agents. This allows your customers to communicate with you in the manner that they want to. Our native ACD is both voice (inbound and outbound), video and omnichannel capable and highly customizable without the need of a programmer. Our Agent Workflows allows you to develop highly dynamic scripts or comm flows by ¡°drag and drop¡± functionality. Our Analytics tool is highly customizable without the need of a programmer. SingleComm is GSA contracted.
PCI, SOC2, HIPAA
Keywords
- Call Center
- Telecommunications
- Software
- Ccaas
- Omnichannel
- Web Hosted
- Inbound Voice
- Outbound Dialer
- Analytics
- Workflow Developer
- Acd
- Contact Center
- Bpo Software
NAICS Code(s)
- 334111: Electronic Computer Manufacturing
- 518210: Data Processing, Hosting, and Related Services
- 541511: Custom Computer Programming Services
- 541512: Computer Systems Design Services
- 541513: Computer Facilities Management Services
- 561422: Telemarketing Bureaus
Contract History
Name: Nexa
Contract: Call Center Software
Start: 04/13/2020
End: 04/13/2026
Value: 1080000
Contact: Christopher Osborn
Phone: 702-755-5480
Name: Support Services Group
Contract: CCaaS
Start: 07/15/2017
End: 07/15/2025
Value: 1920000
Contact: Jason Birch
Phone: 419-779-7882
Name: Argo Marketing Group
Contract: Phone Software
Start: 05/10/2016
End: 05/10/2025
Value: 3456000
Contact: Brandon Badeen
Phone: 207-949-6954
Name: OceanX
Contract: Software support
Start: 02/16/2022
End: 02/16/2025
Value: 540000
Contact: Kirtsy Nicholls
Phone: 828-301-1112
Name: Beachbody
Contract: Call Center Software
Start: 02/18/2014
End: 02/18/2022
Value: 1920000
Contact: Lee Swanson
Phone: 602-363-7399
Name: Limitless Possibilities
Contract: Call Center Platform
Start: 06/01/2021
End: 06/01/2025
Value: 240000
Contact: Todd Crostic
Phone: 804-399-7717
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