Project Information

Bid Title

FC-193-26-RFP - Client Services (aka) Service Desk/Client Services

Issuing Agency

State Government of Maryland

Location

Maryland

Published Date

Aug 5, 2026

Closing Date

Aug 18, 2026

Government Level

State & Local

Status

Closed

Ref. #

BPM055927

Original Source

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Bid Documents

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Project Description

ID:	BPM055927
Title:	FC-193-26-RFP - Client Services (aka) Service Desk/Client Services
Status:	Open
Due / Close Date:	8/18/2026
Publish Date:	8/5/2026 1:59:49 PM
Main Category:	System management software
Solicitation Type:	RFP: Double Envelope Proposal
Issuing Agency:	DoIT - Dept Of Information Technology - Administration

Solicitation Summary

Title FC-193-26-RFP - Client Services (aka) Service Desk/Client Services ID BPM055927 Alternate ID Functional Area # 1 Round # 5 Status Open Due / Close Date (EST) Aug 18 2026 12:00PM Solicitation Type RFP: Double Envelope Proposal Main Category System management software Issuing Agency DoIT - Dept Of Information Technology - Administration Procurement Officer / Buyer Keisha CLARKE Email keisha.clarke@maryland.gov Solicitation Summary FC-193-26-RFP - Client Services (aka) Service Desk/Client Services Additional Instructions Project Cost Class Pre-Bid Conference Information Pre-Bid Conference Date (EST) Pre-Bid Conference Details Small Business Reserve Designation No Procurement Program Participation Goals VSBE Participation (%) 2.0 MBE Participation (%) 20.00 African American MBE Participation (%) Asian American MBE Participation (%) Hispanic American MBE Participation (%) Women-Owned MBE Participation (%) DBE Participation (%) SBE Participation (%)

Socio Economic Participation Criteria Procurement Officer / Buyer Keisha CLARKE Alternate Link

Attachments

Selected Title Type Att. Last Modified on UTC-4 Creation Date UTC-4 Validity End Date Q&A - Client Services Specification Document (Approved) Q&A-CLIENT SERVICES .pdf 8/5/2026 1:45:28 PM 8/5/2026 1:45:28 PM Financial Attachment B Attachments & Appendixes (Approved) Final(REVISED)-Attachment B - DoIT Client Services RFP Pricing Sheet final (2).xlsx 8/5/2026 1:34:42 PM 8/5/2026 1:34:42 PM Amendment 3- RFP Amendment (Approved) Procurement Amendment 3-FC-193-26-RFP - Client Services -aka- Service Desk-Client Services.pdf 8/5/2026 1:32:44 PM 8/5/2026 1:32:21 PM Amendment 2- Proposal Due Date Extension Amendment (Approved) Procurement Amendment 2 -FC-193-26-RFP - Client Services -aka- Service Desk-Client Services.pdf 7/21/2026 3:48:40 PM Amendment- Proposal Due Date Extension Amendment (Approved) Procurement Amendment-FC-193-26-RFP - Client Services -aka- Service Desk-Client Services.pdf 7/7/2026 6:11:36 PM Pre-Proposal Conference Attendee List Attachments & Appendixes (Approved) Pre-Proposal Conference Attendee List-Client Services (aka) Service Desk-Client Services.pdf 6/8/2026 2:34:44 PM Pre-Proposal Conference Summary Attachments & Appendixes (Approved) PRE-PROPOSAL CONFERENCE SUMMARY.pdf 6/8/2026 2:31:37 PM Financial Attachment B Specification Document (Approved) Final-Attachment B - DoIT Client Services RFP Pricing Sheet final.xlsx 6/1/2026 1:07:27 PM RFP-DOIT CLIENT SERVICES Technical Documents (Approved) RFP- DoIT Client Services RFP-FINAL.pdf 6/1/2026 1:04:12 PM 9 Record(s)

Commodity Codes

• NAICS 541512Computer Systems Design Services
• NAICS 541513Computer Facilities Management Services
• NAICS 541519Other Computer Related Services

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